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Mercure Han-sur-Lesse

3.5 star property
Hotel in Rochefort with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for Mercure Han-sur-Lesse

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Lobby lounge
Classic Room, 1 King Bed | Terrace/patio
Exterior
Bar (on property)
Mercure Han-sur-Lesse offers adventure and relaxation in town. Enjoy nearby ecotours, swim in the indoor pool, or unwind in the garden. Dine at Merlesse restaurant, and benefit from the on-site bar, free WiFi, and multilingual staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
The current price is AED 437
AED 474 total
includes taxes & fees
3 Nov - 4 Nov

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Kitchen

Minibar, in-room safe, desk, blackout drapes

Family Suite, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

About the neighborhood

Map
Rue Joseph Lamotte 16 18 20, Rochefort, 5580

What's nearby

  • Malagne - 2 min walk - 0.2 km
  • Caves of Han - 7 min walk - 0.7 km
  • Rochefort Chateau - 6 min drive - 6.9 km
  • City Centre - 6 min drive - 7.2 km
  • Château de Lavaux-Sainte-Anne - 10 min drive - 9.3 km

Getting around

  • Rochefort-Jemelle Station - 10 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 59 min drive

Restaurants

  • ‪Breakfast@Mercure - ‬1 min walk
  • ‪Le Pavillon - ‬9 min walk
  • ‪Chez Sandra - ‬2 min walk
  • ‪La Taverne du Centre - ‬1 min walk
  • ‪Tivoli - ‬9 min drive

About this property

Mercure Han-sur-Lesse

Property highlights
Take advantage of a terrace, a garden, and a fireplace in the lobby at Mercure Han-sur-Lesse. Adventurous travelers may like the ecotours at this hotel. Be sure to enjoy a meal at Merlesse, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, a 24-hour front desk, and a vending machine
  • A reception hall, a water dispenser, and multilingual staff
Room features
All 117 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 0-cm Smart TVs with premium channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 18 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Merlesse

Things to do

  • Ecotours
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 0-cm smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Mercure Han Sur Lesse
Mercure Han-sur-Lesse Hotel
Mercure Han-sur-Lesse Rochefort
Mercure Han-sur-Lesse Hotel Rochefort
Mercure Han Sur Lesse (Opening October 2020)

Frequently asked questions

Does Mercure Han-sur-Lesse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Mercure Han-sur-Lesse pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Han-sur-Lesse?

Self parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Mercure Han-sur-Lesse?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Han-sur-Lesse?

Check-out is at 11:00 AM.

Where is Mercure Han-sur-Lesse located?

Situated in Rochefort, this hotel is 0.4 mi (0.6 km) from Caves of Han and within 6 mi (10 km) of City Centre and Rochefort Chateau. Château de Lavaux-Sainte-Anne and Chevetogne Park are also within 12 mi (20 km).

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Reviews

Mercure Han-sur-Lesse Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.4

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 133 out of 297 reviews
Rating 8 - Good. 108 out of 297 reviews
Rating 6 - Okay. 44 out of 297 reviews
Rating 4 - Poor. 9 out of 297 reviews
Rating 2 - Terrible. 3 out of 297 reviews

Reviews

8/10 Good

Jan

Liked: Staff & service, amenities, property conditions & facilities
Certain small issues in the room but overall a very good stay. Parking access did not work well.
Stayed 3 nights in Oct 2025

6/10 Okay

Sanela

Liked: Cleanliness, amenities
Poor service (table cleaning, seating and busy
Stayed 4 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Staff very helpful, breakfast good and the area is a very nice place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The family room is spacious and clean.
Stayed 4 nights in Aug 2023

8/10 Good

JUSTINE

Liked: Staff & service, property conditions & facilities, room comfort

Modern and confortable but food to be improved

Very nice location, modern hotel , confortable but the food (breakfast at 23e and restaurant 45EUr 3 courses) was very expensive for the quality.... breakfast especially disappointing
Stayed 2 nights in Feb 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchenette was a surprise bonus - never seen that before, but there were no bowls only plates. Like the separate bunk bed area for the children.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others have mentioned before, if arriving by car, use the parking by the church. Its free between 18.00 and 09.00 and far cheaper and easier to access than the mercure underground parking (€15).
Stayed 1 night in Aug 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful room, bathroom and swimming pool. Front desk staff is very friendly! Only bad thing I have to say is that you only get 2 towels and there are no towels at the swimming pool? Very strange. Also good to know: there are no bathrobes or slippers. It's a very standard room. Also do not expect a lot from the airconditioning. A lot of functions are blocked and we were really hot through the night.
Stayed 1 night in Sep 2024

8/10 Good

Roman

Liked: Property conditions & facilities
If it wasn't for a very minimal breakfast I'd rate this hotel higher, but the breakfast might come as a disappointment. It was hard for the team to cope with the fully booked property as utensils, coffee cups, clean plates were almost missing half an hour before closing. The variety of hot meals was also very basic. On the other hand it is absolutely fantastic for a hotel to have EV charging points in the garage. Thank you for that.
Stayed 3 nights in Aug 2023

2/10 Terrible

Ayfer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not what it promises

In the last leg of our driving holiday, I specifically chose a Mercure hotel as we were going to be driving for 7/8 hours and I wanted a hotel I could trust to give us quality rest. I found the Mercure Hun-Sur hotel, made sure it had a restaurant, as our intention was to have a drink and a meal and go to sleep. An hour after I booked, I received an email saying that the restaurant will be closed. This upset our plans but the same email said there will be bar food available, which was fine for us. Unfortunately, once checked in we were informed that the bar food wasn’t available either. Not only that, they couldn’t even prepare a cheese platter or a sandwich for us. To add insult to injury, there were no eateries open in the village which meant we had to get back in the car and drive to another town, which was the least thing we wanted to do at that time. Because of this distress caused at a time when we needed rest and calm, I respectfully ask that I’m refunded the price of the room which was charged to my card.
Stayed 1 night in Jun 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check-in/out bottle neck

Check-in and out are a bottleneck. Which is not interesting in Corona times. This should go much more fluently. We couldn't eat in the hotel, so we had to find some take away. In the morning, due to covid-rules, we had to eat breakfast in our room. Luckily there was a table to eat. Only, we didn't have enough bread, and when I went down to get some, we couldn't have a baguette, which my son would really have prefered. The hotel is very new (smells new). It was my most expensive hotel ever and it was the first time there was no possibility to drink tea in the room. This should be really there ! I didn't drink something hot for two days, because you can't go to a café to drink this at the moment. This should improve as well as the check-in and check-out. We took this hotel because it has a swimming pool, which we couldn't use due to covid-regulations.
Stayed 1 night in Oct 2020

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe mais literie beaucoup trop ferme
Stayed 1 night in Oct 2025

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel personnel très sympathique, le seul bémol la literie très bonne qualité mais extrêmement ferme un surmatelas serait le top....
Stayed 1 night in Oct 2025

10/10 Excellent

Denise Van

Tout était super: chambres,réception, piscine et surtout le restaurant.
Stayed 1 night in Aug 2025

8/10 Good

Geert

Liked: Cleanliness, staff & service, property conditions & facilities
goed ontbijt
Stayed 3 nights in Aug 2025

6/10 Okay

Michel

Liked: Amenities
Disliked: Staff & service
Het schoonmaken van kamer en badkamer liet te wensen over. Je moest het personeel aanspreken of je nieuwe handdoeken mocht, wc papier was bijna op geen nieuwe rol terwijl er altijd 2 rollen staan, vloer kamer werd niet schoongemaakt terwijl er zooi lag, bij de wc was de zeep op. Ik was er maar mee opgehouden dingen te melden. Erg jammer vorig jaar was stuk beter dan dit jaar. Parkeren €18,- voor 24 uur maar als je eruit gaat en weer terug kom betaal je weer €18,- waardoor het op de straat €11,50 per dag een stuk goedkoper is dan parkeergarage van Mercury
Stayed 5 nights in Aug 2025

6/10 Okay

Natasja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De familiekamer voldeed prima en er ontbrak niets. Helaas hadden de bovenburen een actief kind dat je steeds heen en weer hoorde rennen. Verder geen last gehad van de overige buren. Er waren voldoende handdoeken aanwezig, wat erg handig was vanwege het zwembad. Het zwembad was wel gehorig, het water zag er niet echt fris uit en rook sterk naar chloor. Vanwege de drukte tijdens het hoogseizoen waren er tijdsloten bij het ontbijt. Tijdens de tweede lichting van het ontbijt was het chaotisch, er waren geen bekers, borden en bestek meer. Alles van het uur daarvoor zat nu in de vaatwasser en het personeel kon het maar moeilijk aan om het weer aan te vullen. Er werden zelfs schalen als borden gebruikt. Er ontbrak een logische indeling bij de flow van het buffet en er was te weinig personeel voor de aan- en afvoer van het servies en schoonmaken van de tafels. Verder viel het mij op dat er maar één persoon bij de receptie zat en er een lange rij ontstond tijdens het inchecken. Had je na het inchecken nog een korte vraag, dan was er geen andere optie dan opnieuw in de lange rij te gaan staan.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities
Het was een hele fijne accommodaties lekker dichtbij de bezienswaardigheden. En ook dichtbij de andere mooie plaatsjes zolas dinant en la roche an arden. Het enige wat iets minder was was het water van het zwembad. Erg troebel en koud. Een ander puntje toen we gezellig een avond op het buiten terras gingen zitten. Zagen we allemaal wespen nesten aan het dak hangen wel een stuk of 6. En uitgerekend bij ons kwam er een flinke hoornaar goede dag zeggen. We keken waar die heen vloog na een landing op onze tafel. En vloog recht op een van de wespennesten af. Maar we hebben verder wel een super verblijf gehad. We hadden een familiekamer waar we iedere ochtend lekker zelf broodjes konden bakken.
Stayed 3 nights in Aug 2025

8/10 Good

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Ein schönes Hotel mit einem sehr gutem Frühstück! Zentrale Lage . Freundliches Personal! Das Schwimmbad war ok. Das Wasser war nicht klar. Im Schwimmbadbereich roch es sehr streng nach Chlor,
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het is een heerlijk hotel, mooie lobby en restaurant.. lekker zwembad en super uitgebreid ontbijt
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Liked: Cleanliness
Check in was fine and room was clean, kitchen was a nice touch, facilities were well maintained & there was a convenient shop over the road. The car park was full on arrival, but we were told we could park outside until 9:30am in the 30 minute area. Pool was out of commission and WiFi didn't work from 11pm until when we checked out. Weren't given our drinks voucher. Honestly? Would be expecting monetary compensation as half of what was promised wasn't delivered. Complained to the staff to reception several times, and they didn't seem to care. I asked if I could use the alternate WiFi as the guest one wasn't working and I was told that wasn't for guests. Didn't have breakfast as had read previous reviews that weren't particularly positive.
Stayed 1 night in Jul 2025

8/10 Good

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jul 2025

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint og moderne hotell. Stort rom med gode senger. Frokosten kunne vært bedre men var helt ok. Svømmebassenget var fint men kunne gjerne vært et par grader varmere. Praktisk parkering i garasjen under.
Stayed 1 night in Jul 2025

10/10 Excellent

Socheata

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel top et service top Le seul souci a été d’avoir été dirigé vers une chambre hors service et nous nous sommes aperçus lorsque nous avons voulu utiliser la salle de bain… pas génial à voir… et alors que nous sommes arrivés fatigués et tellement tard… Nous avons dû changer de chambre. Après ce désagrément, tout était très bien.
Stayed 1 night in Jun 2025

8/10 Good

christian

Liked: Cleanliness, amenities, property conditions & facilities
Personnel hyper gentil. Petit déjeuner de qualité médiocre. Pas possible de chercher la voiture sur les bornes installées qui dépendent d'un énième réseau...
Stayed 1 night in May 2025