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Hotel on Monroe, BW Signature Collection

2.5 star property
Suburban hotel in Rochester with free parking

Choose dates to view prices

Photo gallery for Hotel on Monroe, BW Signature Collection

Reception
Lobby
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior
Hotel on Monroe, BW Signature Collection is in the heart of Rochester. Guests start their day with breakfast at the coffee shop before exploring. The property offers WiFi, games, and a deli. Visitors consistently praise the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Brighton, a neighborhood in Rochester, Hotel on Monroe, BW Signature Collection is in the suburbs. The area's natural beauty can be seen at Erie Canal and Lake Ontario, while George Eastman Museum and Eastman School of Music are cultural highlights. Strong and University of Rochester are two other places to visit that come recommended.
Visit our Rochester travel guideOpens in a new window
Map
2323 Monroe Avenue, Rochester, NY, 14618

What's nearby

  • George Eastman Museum - 6 min drive - 6.1 km
  • Strong - 8 min drive - 6.5 km
  • University of Rochester - 8 min drive - 8.7 km
  • Eastman School of Music - 8 min drive - 7.9 km
  • Strong Memorial Hospital - 8 min drive - 8.7 km

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Tom Wahl's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Hotel on Monroe, BW Signature Collection

Hotel remodeled in 2019 and located near George Eastman Museum
Located close to Strong and Main Street Armory, Hotel on Monroe, BW Signature Collection provides a coffee shop/cafe and a snack bar/deli. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Games and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with streaming services and premium channels
  • Heating, daily housekeeping, and electrical adapters/chargers

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1967
  • Renovated entire property - October 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

Is Hotel on Monroe, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 45 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel on Monroe, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Hotel on Monroe, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel on Monroe, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Hotel on Monroe, BW Signature Collection located?

Located in Brighton, this hotel is within 6 mi (10 km) of George Eastman Museum, Eastman School of Music, and Strong. Strong Memorial Hospital and University of Rochester are also within 6 mi (10 km).

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Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 189 out of 363 reviews
Rating 8 - Good. 82 out of 363 reviews
Rating 6 - Okay. 46 out of 363 reviews
Rating 4 - Poor. 25 out of 363 reviews
Rating 2 - Terrible. 21 out of 363 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, amenities
Attentive and the staff were incredibly helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Taewoo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in, clean room/property, many dinning/shopping options in the immediate area, pet friendly.
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything we needed was very convenient.
Stayed 1 night in Sep 2025

6/10 Okay

yingdi

Liked: Cleanliness, property conditions & facilities
Ok place for travel
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property with our dog and felt it was a great, clean hotel that allowed our dog.
Stayed 3 nights in Aug 2025

8/10 Good

tien-hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If price is your priority, this would be a good choice
Stayed 3 nights in Sep 2025

10/10 Excellent

annie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It would be perfect if there was a small fridge and microwave.
Stayed 1 night in Sep 2025

8/10 Good

Luciana

Liked: Cleanliness, property conditions & facilities
Nice hotel. Would have liked a mini fridge though.
Stayed 1 night in Sep 2025

10/10 Excellent

Dr. Marjorie

Comfortable room and, overall, stay !
Stayed 1 night in Jul 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Our deadbolt didn’t work it wasn’t lining up properly but thankfully there was a door stopper but that should be fixed. Overall great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen michelle

Liked: Cleanliness, property conditions & facilities
Room was great. Minimalist but nice. Loved the welcome chocolate!
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Aug 2025

2/10 Terrible

Ji

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a motel with very little service provided. It is not a hotel. When I arrive at 8pm, the “so called” “office” is locked. I was instructed to pick up the room key from a locker but it was the wrong key. I called the phone and get the key from another locker box. I got a handicap room although I booked a regular one. The show is a disaster! The towels
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The owner was very friendly and helpful!
Stayed 3 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything we needed, no frills, but nice, clean, a great location and the owner and staff were exceptional.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated decor. Simple and comfortable. Nice large bathroom and walk in shower. The price and cleanliness was great!
Stayed 1 night in Jul 2025

6/10 Okay

DENNIS

Liked: Staff & service, amenities
Newly renovated property. Convenient location. Still finishing things up. Need to address minor housekeeping issues. Owner is on property, was very accommodating to our requests. Great value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, fun decor, very convenient to St John Fisher.
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredible. Bed comfortable and everything. A lot of thought, consideration, and effort into the renovation that absolutely paid off.
Stayed 1 night in Jul 2025

8/10 Good

Mekhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for my stay! Room was all I need, nice renovated interior, satisfied with the room and bathroom. Cleaning service kept the room and towels fresh. After hours service was great, saving me when I got locked out at 2am. Check-in was contactless and easy using a key system. Note that this place has the typical motel configuration so your door is straight to the parking, which let some flys in at times.
Stayed 12 nights in Jul 2025

6/10 Okay

Mustafa Utku

Liked: Cleanliness
Extremely limited breakfast. Also the signs in the rooms regarding "do not remove/steal TV" made us question what types of a neighborhood we are starting in. Otherwise the room was nice and big. I think price was extremely high for what it offered.
Stayed 1 night in Aug 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice stay, perfect quiet location but still close to many things. Walkable and drivable. Nice new upgraded amenities.
Stayed 1 night in Jun 2025

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the affiliation with Best Western would make this hotel okay. However arrived before 10 and there was no attendant. Luckily I managed the check in process only to be very disappointed with our room. I went to use the restroom and a pregnant type spider was in the toilet paper roll. Then I pulled back my bed covers to find a stain on the top sheet. The next three layers down to the mattress was a large stain as of no one changed the sheets. The mattress pad didn't protect the mattress either. I was told I'd get a refund. I do not see it on my account and it's been over a week.
Stayed 1 night in Oct 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They use a key dispenser for check in. Haven’t done that before. It was clean and quiet. Thanks
Stayed 1 night in Jul 2025