Great, quick communication with Ashley. There was water on the kitchen floor when we arrived and she had someone out in about 30 minutes to look at it. House was right off the freeway with easy access. We were moving my daughter into a college about 25 minutes away. Easy drive! We have a 100 pound dog that does not do well with other animals, and a lot of places won't accept her. The only downside to this property, which is not the owners fault in any way, is there are 5 large dogs directly across the street with a chain link fence in the front of the house. They were outside most of the time we were there, so getting my dog in and out of the vehicle to the house and vice versa was difficult. Again, not the owners fault at all. I just wish I would have known to be better prepared. House has wood floors which I loved! Couch was very comfortable and was nice and big so all 5 of us could lounge and watch a movie together (Netflix is provided). Dining room table was also plenty big to accommodate 3 adults and 2 teenagers with room to spare. Would stay again when we go visit our daughter!