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"The staff was exceptionally friendly and consistently went above and beyond our expectations. This is by far the best hotel my family has ever stayed at."

"The hotel location is fantastic and the stash are generally very helpful and courteous. My reason for a three star rating was based on personal issues like bed and pillow comfort and noise levels between rooms. The mattress being too soft for my back; and the pillows being too thick for my comfort level. Also the quality of breakfast foods, especially the eggs, in my opinion is substandard. The eggs fell and taste heavily processed. Overall however I think the hotel offers reasonable value and the location makes it's good choice for people seeking a fun bay/harbor experience."

"Pool area wasn’t on good condition, hot tub and pool were green. Room was okay, a bit dingy and dirty, bed was small but comfy. Great location, breakfast was very expensive at Boathouse restaurant but pretty good. Parking almost $50 per night."

"microwave in every floor of the building would be convenient for guest to warm food not going all the way down the main lobby carrying back aroma of the food up in the elevator with incoming guest situating in their rooms"

"They charged $50 for early check in. Also we used to get 2 free drinks when we checked in not this time"

"Clean room but noisy. Safe parking."

"Great spot for traveling to SF with kids. I've never stayed in this past of town because it's so touristy but it was a great fit for our toddler."

"Everything's great."

"Rooms were clean and tidy, bar and gym also very clean"