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"The staff were very friendly and helpful, the receptionist had booked guests in a million times and was very efficient. The young waitress who served me was originally from Kent and l recognised her accent from coming from where l used to live. My room 101 was a nice location, full view of the Scotch Corner roundabout and could see the snow and when it was clear so l could get on my way to continue my journey to Scotland. It really is in a fantastic location. Breakfast was good the chef made the best porridge in the North East so he tells me. "

"It was clean and tidy warm staff where very interactive "

"Staff are great and hotel is lovely and clean "

"Clean, warm and comfortable "

"We travel to appleby castle as often as possibly we luv the company of sally and her staff. It will be a shame for the castle to be sold its so relaxing and the staff are down to earth which is what we like as a group. "

"Great staff"

"everything was outstanding "

"Loads of choice from fresh fruit and yogurt to full English. What stood out the most tho was the staff. Never have we been anywhere with such nice friendly staff who can’t do enough for you. Spot on! "

"The room was clean and very good staff that we saw were very courteous abd helpfyl. Expecially the lady doing breakfast both mornings. She was great."