6/10 مقبول
paul
مسافر برفقة العائلة
5 مايو 2026
عناصر نالت الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
Very nice hotel except the room. The hotel is beautifully decorated, rooftop restaurant bar is very nice, good views, very good breakfast. Staff was friendly and helpful. When we entered our room, it was like we were at a different hotel. The room is very dated like the 70's. Wood paneling throughout the room, mirrors on all sides of the bed, head of the bed is sloped at 45 degrees. The worst part of the stay was how uncomfortable the bed was, like sleeping on a piece of wood bench. The bathroom was fine, good shower, slightly more updated than the room. Very disappointed in how we slept which is most important part of the stay. Based on how they did a good job on updating the hotel, we were surprised in how dated the room was and how uncomfortable the bed was. Towels were also old. Based on how much we paid for 2 nights ($779.00 U.S. plus $35.00 city tax) we were really disappointed. Location was convenient and walking distance to Vatican, pantheon etc.. Small disappointment, I had 3 postcards that i wanted to mail, however, it was a holiday weekend and post office was closed. I asked the front desk when we checked out if they could mail for us, i offered euro for the postage but they said they did not provide that service.
paul
أقام ليلتين (2) في شهر أبريل عام 2026
