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Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts

Private pool
Junior Suite, Terrace | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
Meeting facility
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
Exterior
Parco dei Principi Grand Hotel & SPA is conveniently located near Villa Borghese and Piazza di Spagna. Guests love the attentive staff and Italian cuisine at Paulina Borghese restaurant. Enjoy a peaceful escape with wellness facilities and an outdoor swimming area.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Suite

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Superior Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Deluxe Double Room Single Use

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Superior Double Room

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Villa Borghese Park View

Junior Suite Villa Borghese Park View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Junior Suite Villa Borghese Park View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Prestige

Junior Suite Prestige | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Junior Suite Prestige

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 58 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Prestige

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite Prestige

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige View Room

Prestige View Room | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Prestige View Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Executive, Park View

Junior Suite Executive, Park View | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Junior Suite Executive, Park View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 45 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Room

Prestige Room | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Prestige Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Park View, Corner

Suite, Park View, Corner | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite, Park View, Corner

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Presidential Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Royal Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, 2 Bedrooms, 2 Bathrooms, Garden View

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Family Double or Twin Room, 2 Bedrooms, 2 Bathrooms, Garden View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 60 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Family Suite, 2 Bedrooms

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Basic Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Deluxe Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Via Gerolamo Frescobaldi 5, Rome, RM, 198

What's nearby

  • Villa Borghese - 2 min walk - 0.2 km
  • Spanish Steps - 20 min walk - 1.7 km
  • Piazza di Spagna - 20 min walk - 1.7 km
  • Trevi Fountain - 5 min drive - 2.2 km
  • Pantheon - 8 min drive - 3.0 km

Getting around

  • Bioparco Tram Stop - 3 min walk
  • Rome Euclide Station - 18 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 49 min drive

Restaurants

  • ‪Cugino - ‬8 min walk
  • ‪Elio - ‬8 min walk
  • ‪Bar Hungaria - ‬7 min walk
  • ‪Ristorante Mamma Mia - ‬7 min walk
  • ‪Gaudì - ‬7 min walk

About this property

Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts

Luxury hotel near Villa Borghese
Near Spanish Steps and Piazza di Spagna, Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a facial at Prince Spa, the onsite spa. The on-site Italian cuisine fine-dining restaurant, Paulina Borghese, features garden views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Airport pick-up service (surcharge), an electric car charging station, and express check-out
  • Express check-in, a 24-hour front desk, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 170 individually furnished rooms feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and hair dryers
  • 48-inch LED TVs with digital channels
  • Balconies or patios, wardrobes/closets, and childcare services

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 30 per day; includes in/out privileges)
  • Valet parking on site (EUR 38 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Paulina Borghese

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 10.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 35 for children
  • Airport shuttle fee: EUR 110 per vehicle (one way, maximum occupancy 3)
  • Self parking fee: EUR 30 per day (in/out privileges)
  • Valet parking fee: EUR 38 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT058091A1TSBWE4D4

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 4 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Parco
Hotel Parco
Parco dei Principi Grand
Parco dei Principi Grand Hotel
Parco dei Principi Grand Hotel Rome
Parco dei Principi Grand Rome
Parco Hotel
Parco Principi
Principi
Principi Hotel
Grand Parco Dei Principi
Parco Principi Grand Hotel Rome
Parco Principi Grand Hotel
Parco Principi Grand Rome
Parco Principi Grand
Parco dei Principi Grand Hotel SPA
Parco dei Principi Grand Hotel SPA
Parco dei Principi Grand Hotel SPA Preferred Hotels Resorts

Frequently asked questions

Does Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:30 AM–6:30 PM.

Is Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much is parking at Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts?

Self parking is available for EUR 30 per day. Valet parking is available for EUR 38 per day. Limited spots are available.

What time is check-in at Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts?

Check-out is at noon.

Does Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 110 per vehicle applies.

Where is Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts located?

Located in Pinciano, this luxury hotel is within a 15-minute walk of Bioparco di Roma and Villa Borghese. Spanish Steps and Piazza di Spagna are also within 1 mi (2 km). Bioparco Tram Stop is only a 3-minute walk and Rossini Tram Stop is 5 minutes.

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Parco dei Principi Grand Hotel & SPA - Preferred Hotels & Resorts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 841 reviews
Rating 8 - Good. 227 out of 841 reviews
Rating 6 - Okay. 61 out of 841 reviews
Rating 4 - Poor. 25 out of 841 reviews
Rating 2 - Terrible. 19 out of 841 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anushka

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel north of the Borghese gardens in a quiet but safe neighbourhood. Beautiful and luxurious. The staff was attentive and helpful. Atmosphere was
Stayed 2 nights in Oct 2025

8/10 Good

Roya

Liked: Cleanliness, staff & service, amenities
Lovely music played by a pianist in the evenings.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacob

Very nice quiet hotel
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. Quick walk through the park to the top of the Spanish Steps. The park is amazing. You feel like you’re back in time with all the ruins and head on and headless statues.
Stayed 4 nights in Aug 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel it ticks all the boxes excellent stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Grace

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the staff were amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in an upmarket suburb of Rome. Quieter than central with a lovely pool to cool down and a very nice spa facility. Breakfast could be improved with more options. Overall very nice.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ashmeet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service by the pool, the lifeguard was very rude. The hotel is not accommodating of children at all. If you have children look elsewhere.
Stayed 3 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
All was fantastic apart from access to hotel when American 🇺🇸 secret service and local police closing all nearby roads. We had to walk for 20 minutes because Trumps second in command Vance was coming to the nearby Embassy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, just outside the centre of the hustle and bustle. The pool is a huge bonus
Stayed 2 nights in Sep 2023

8/10 Good

Abdullah

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel. I wouldn’t say it is five stars. A four star hotel with four star service
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk service was excellent. They should get a raise. The front door fell captain and people at the front door were amazing. They help us out Immensely and getting taxis
Stayed 7 nights in Sep 2024

10/10 Excellent

GK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic in Rome

I love this hotel, it is 5 star because of the service you recieve, food excellent & scrupulously clean. My only minnor gripe - would have been nice if front desk asked me if I enjoyed my stay. Otherwise this is a little peace of heaven in Rome. Stongly recommended the Adele bar, located in their sister hotel, for a truely amazing experience.
Stayed 7 nights in Aug 2024

10/10 Excellent

M Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Sep 2022

8/10 Good

Pezhman

Liked: Cleanliness, staff & service, amenities
This property is a bit outdates, upon your entrance you feel you entered a hotel back in 90s.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best kept secret of Rome

My stay at the Parco dei Principi was wonderful. The service was very top, the friendliness and helpfulness of the staff was exceptional, The grounds are beautiful, The spa was amazing. I love this beautiful green space in the middle of the city. Kenneth
Stayed 3 nights in Sep 2023

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good for the money

Overal very good Hotel. Breakfast buffet is very good but service needs a little improvement. Many servers but they all seem frazzled and look like they are running in circles. Overalll good value for money for a 5 star hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff totally disappointed
Stayed 2 nights in Jun 2022

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the staff great as well. Our bathroom was too small and sink wasn’t working well. There’s patio but we got the park/street view so didn’t use it at all, it was noisy. The breakfast buffet was awesome. Booked this hotel to use the indoor pool/spa facility but it wasn’t open so that’s a bummer. I wasnt notified, had i known i wouldve canceled. But it’s close to Villa Borghese park so it was a plus. Bike riding there was fun.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this property be a use online it said that it had laundry facilities; it did not. I still rated the property 5/5 stars Check in:Easy and fast Check out. Easy and fast Staff: Professional and friendly Room: My room was 327. Everything was perfect and clean. Nice decor. Internet: Fast. I was able to catch up on my work Location: it is far from main attractions but I did not mind. We take taxis to go everywhere The hotel will call a taxi when you are in need. Taxi service is very fast. Room service: We ate dinner. Everything was very good. The person that delivered our food was very nice. Food was tasty. I did not have time to enjoy any other amenities at the hotel as we only stayed for 24 hours . I felt very safe. I travelled with my daughter (11). I will definitely stay at this hotel again.
Stayed 1 night in Nov 2023

4/10 Poor

Darryl

Travelers and Expedia users beware. We arrived one day late for a six night stay due to an international flight delay. The property was alerted of our delay within 20 hours of our scheduled check-in however we were still charged over $900 for the unused night stay. To our surprise the room was not available when we arrived 27 hours late, we were asked to wait. After apx 40 minute wait still in the same clothes from a delayed flight the room was hot, the A/C was not working properly. The master suite had unkept drapery that allowed light during the day. Since our trip the hotel refuses to credit our account. Expedia also will not provide a credit regardless of the trip insurance. We understand the delay was due to Delta who also will not cooperate. The disappointing arrival to a six night stay will keep us from ever using the hotel or brand again. International travelers should shop the local area for a hotel better suited to international travelers. Expedia users beware of very limited trip insurance benefits that are difficult to claim at best and near impossible to collect.

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 10 nights in Oct 2025