8/10 Good
Megan
11 April 2023
The check-in experience was disorganised and disappointing. We knew it was a self check-in and after reading the instructions we were expecting a message to get our access code for the room. None of these were sent prior to arriving. I messaged the day before and received no response. Upon arrival there was a number on the door. We called it multiple times and it said ‘this number is inactive’. I then contacted Expedia via the virtual agents who were very helpful and connected me to S.P.Q.R. After 45 minutes we then received the codes to get into the room. Nevertheless the property was clean, tidy and in a good location to see the main attractions in Rome. Although the cleaner never topped up our toilet roll so we didn’t have any for our final evening/morning. Bonus to have a fridge in the room. There were also some lovely local restaurants nearby.




















