Find all hotels by PREM Group UK in Rooks Bridge

"Staff was so friendly and helpfull"

"Yes air con was great shops close by however rooms were tiny no where to put things I had to upgrade my roo just to put my belongings somewhere "

"Excellent staff service!"

"Great stay here, staff were so lovely and very helpful. We had a very clean and spacious room and amenities were good"

"Good breakfast. Excellent staff"

"Lovely clean rooms, good breakfast, but there was a strange odour by the bar which wasn’t nice. "

"The hotel is best suited for one - or two if you don't mind having to step around each other. The rooms are quite small, the bed too big for the room. Rhe little deskette with chair, if used, collides with the bed. The bath has all the usual, but is by far, the smallest I've ever met. The good, though, is that the hotel is mere feet from Cardiff Central and is well located. The desk staff pleasant and helpful, and the bed is comfortable. It works if you arent going to spend any significant time IN the room."

"I wouldn't stay here again. Very disappointing. Staff were moody, did not want to engage in conversation, asking for directions was a huge inconvenience to them. Bedding was awful! The quilt cover felt like sand paper where it had babbled, I assume it might be very old! This needs to be looked at as a PRIORITY! Pillows were extremely poor. Not a comfortable stay. Wood frame of the bathroom door needs looking at all the paint is coming away, looks very cheap and nasty. Had 1 coffee pod when we checked in. We booked a room for 2 adults..... Very very noisy you can hear everything. Wouldn't recomend this hotel. Won't be returning. "

"Check in was prompt, and the staff were friendly and professional. Room was nice, had an iron, ironing board, hair dryer and tea/coffee. Breakfast was very good. Would definitely stay there again."