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"We had a great time staying in Cross Hotel Sapporo, very comfortable stay. Excellent Customer Service., we will choose this hotel again, when we visit Sapporo next time."

"Good, over 2 nights that the staff give us upgrades. "

"Very nice hotel with a great location!"

"We found staying in the hotel to be a very tranquil experience. Our room was spacious and we enjoyed the onsen. The hotel is just a short walk from Sapporo station and various sites we wanted to see and still within walking distance of Susukino."

"Love the hotel. Only con was we’re not able to park there because we had a big vehicle."

"Hotel location was excellent, right at the Exit door from train station. Susukino area have plenty of good foods. Room is clean and facilities is great. The only area for improvement is breakfast. Food selection is the same everyday, one young staff cooking at Chef Kitchen area is not friendly, very strict and he make his own rules, wagyu beef rice bowl should serve with 3 beef slice but this Young chef only serve 1 slice. Please change the food selection everyday, completely plain if foods is the same everyday "

"Very good stay"

"Men’s spa’s clothes change room was little bit stinky but totally good."

"Great room, incredible breakfast buffet, excellent staff and location. Rate this a 6 star!"