"### Exceptional staff, excellent dining and a wonderful spa
Although there are some lovely areas within the hotel, parts of the building look tired and would benefit from refurbishment. In terms of its physical condition, I would consider it closer to a four-star property than a five-star hotel.
The food, however, was excellent overall, particularly in the various restaurants, and the spa was outstanding. What truly distinguished our stay was the exceptional staff. Every member of the team we encountered was courteous, welcoming and wonderfully accommodating. They also seemed genuinely happy in their work, creating a warm and positive atmosphere throughout this large hotel.
The restaurant managers deserve particular praise, as do the staff who remained professional and gracious even when dealing with less courteous guests. I cannot identify a single member of staff whose service fell short of expectations.
Having stayed in several luxury five-star hotels, I can honestly say that this was one of the happiest and most welcoming hotel environments I have experienced. Whatever the management is doing to support its team, it is clearly reflected in the service guests receive.
While the building itself does not quite meet five-star expectations, the staff unquestionably do. They are the hotel’s greatest asset and made our stay memorable."
"Great Location close to marina.
Hotel Welcoming, rooms spacious, cleaned every day. Breakfast amazing 110% recommend.
Various Pools all warm & clean.
Would definitely like to stay at this hotel again 😊"
"Very friendly staff, helpful, and always with a smile. The check in took two minutes, and they also booked me a taxi to the airport, Nice apartment with an ocean view.
Plenty of sun loungers and space. Nice shop on site with all the essentials and more, they also make cooked pizzas.
The location is very good with a 10 minute walk to the main strip, far enough away that it’s a quiet location."
"Decent hotel, we stayed in an annex which was maybe not quite as nice as the main building. Overall positive though, all inclusive, only ate breakfast and lunch and went out on an evening. Both were decent. Lovely walk along to Marina Rubicón."
"A fabulous stay. Resort spotless, beautiful kept grounds and peaceful and quiet. Taxi rank outside for convenience. Staff attentive and nothing is a problem for them. The biggest compliment is the food at the restaurant ate there every night and everything I had off the menu was superb. Spoke to other guests who couldn't believe how nice the food was. Overall a brilliant stay and highly recommended."
Make a point to visit attractions like Lakes Beach and Acua Water Park. Discover sights such as La Concha Beach, Playa de Esquinzo, and El Hierro during your stay. Roque appeals to visitors with its beautiful beaches, bar scene, and array of dining options.
When is the best time to book a hotel with a pool in Roque?
Taking into account the local weather in Roque is an important factor for planning your visit, especially if you plan to spend your trip poolside. The hottest months are usually August and September with an average temp of 72°F, while the coldest months are February and March with an average of 64°F. Average annual precipitation for Roque is 3 inches.