Chase Hotel

Property class: 3

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At Chase Hotel, you can look forward to free cooked-to-order breakfast, a terrace, and a garden. The on-site international cuisine restaurant, Harrys, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Room

Superior Twin Room

  • Garden view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room

Room

Executive Double Room

  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Room

Executive Twin Room

  • Garden view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Four Poster

Room

Double Room Four Poster

  • Garden view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ross-on-Wye is home to Chase Hotel. Westons Cider Mills and Forest Hills Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wye Valley and Lea and Pagets Wood. Lea Bailey Light Railway and Symonds Yat West Leisure Park are also worth visiting. Visit our Ross-on-Wye travel guide
Map
Gloucester Road, Ross-on-Wye, England, HR9 5LH

What's nearby

  • An ancient stone structure with large arches and columns, likely a historical building or cathedral.
    Wye Valley
    1 min walk - 0.0 km
  • Made In Ross Gallery
    5 min walk - 0.4 km
  • The Prospect
    6 min walk - 0.6 km
  • Caroline Symonds Gardens
    8 min walk - 0.7 km
  • Long Acres
    8 min walk - 0.7 km

Getting around

  • Colwall Station
    24 min drive
  • Birmingham Airport (BHX)
    78 min drive

Restaurants

  • Pencraig Diner
    7 min drive
  • KFC
    3 min drive
  • Subway
    4 min drive
  • Starbucks
    4 min drive
  • The Mail Rooms
    4 min walk

About this property

Chase Hotel

  • Hotel near Wye Valley
  • Free cooked-to-order breakfast, a terrace, and a garden are just a few of the amenities provided at Chase Hotel. The on-site international cuisine restaurant, Harrys, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • Free self parking
    • A front-desk safe, meeting rooms, and luggage storage
    • Smoke-free premises, a ballroom, and a 24-hour front desk
  • Room features
  • All guestrooms at Chase Hotel include perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with digital channels and DVD players
    • Electric kettles, heating, and daily housekeeping

Similar properties

A bar area with a long counter, hanging lights, shelves with bottles, and a coffee machine.
The Kings Head Hotel
Ross-on-Wye
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 568 reviews
The price is AED 369
AED 443 total
includes taxes & fees
8 Nov - 9 Nov
The Kings Head Hotel
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Frequently asked questions

Is Chase Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chase Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Chase Hotel?

Check-out is at 11:00 AM.

Where is Chase Hotel located?

Situated in Ross-on-Wye, this hotel is within 1 mi (2 km) of Made In Ross Gallery and Wye Valley. The Maltings and The Phoenix Theatre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chase Hotel Reviews

8.4

Very Good

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 62 out of 162 reviews
Rating 8 - Good. 76 out of 162 reviews
Rating 6 - Okay. 16 out of 162 reviews
Rating 4 - Poor. 5 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent and we returned within 2weeks of our first trip. However, this hotel was closed on 15th September and is being turned into apartments. Dreadful decision.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We found out that it was closing down at 5pm on Friday 20th September. To be redeveloped. Beautiful Georgian main building, set in 11 acres of well kept grounds. Very sad that will no longer be a hotel.
Stayed 4 nights in Sep 2019
Verified review

6/10 Okay

Disliked: Staff & service
The Hotel was really nice and the room was comfortable and clean. Unfortunately the cooked breakfast was awful – not cooked to order but pre-cooked and kept on a hot plate in the kitchen. This was confirmed by the waiting staff. I complained to the duty manager and got a refund. However the professionalism of the duty manager (or lack of it) when I was trying to explain that I was not happy, left a lot to be desired…
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Shocking place.

Disappointing from the start. Paid £50 extra to stay in superior suite, there was nothing superior about it, old and very dated and full of dead insects. Breakfast was shocking. All in all I have stayed in better £35 rooms. I paid £124 for this shambles. Staff tried to put on a smile and informed us the hotel was being knocked down end of the month to build flats. I guess that explained the poor state of the place. Worst value for money hotel I have stayed in in 20yrs. Do not be fooled by previous reviews, these people must be delusional.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel was convenient for the town centre. It had plenty of parking and was set in its own grounds. Excellent breakfast cooked to order. Our room was clean but it was in need of some TLC. Sadly we found out on our departure that the hotel is due to close soon.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the staff were very helpful. Close to shops and pubs and restaurants. Lovely walks and plenty to see and do.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Grounds are lovely . Understand the look of the hotel is ,of an era, nevertheless - Room/hotel decor a little tired/dated.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10 for ‘‘this hotel

Lovely grand building set in beautiful grounds. Very friendly staff, especially Renata in the bar. Nothing was too much trouble for her and she was so polite it was refreshing to experience such great service. Breakfast was superb. Room was spotlessly clean and comfortable. Will definitely stay again.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chase Hotel

Friendly service and excellent food quality. Room a little dated but very clean and comfortable. Would definitely recommend it for central base for Ross-on-Wye.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid hotel

The bedroom was large and nicely furnished with a king size bed. I enjoyed the splendour of this lovely hotel which is in an excellent location and has very nice views.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly staff, top quality food from the restaurant
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely helpful staff, comfortable traditional room
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base to visit Forest of Dean
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Close to town but quiet.

Pleasant stay in quiet surroundings.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay!
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wye Valley Walkers

Good overnight stay whilst walking the Wye Valley Walk. Close to town centre. Room very comfortable. Staff friendly and helpful
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness

very quiet when we were there

It served our purpose being near the Wye Valley,the Forest of Dean and friends in Hereford.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel

This was a great hotel, set in its own grounds but within a 5 minute walk of the town. The restaurant was very good , excellent evening meal and breakfasts. Rooms are a little small but the nice old building and a relaxing lounge more than made up. A very relaxing stay.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in beautiful surroundings

We found most aspects of our stay pleasant. The bedroom was a little cramped and it is a mystery why only one comfortable chair is provided for a room intended for double occupancy, but in our case there wasn't room for a second. Some of the rooms must have beautiful views of the surroundings but ours did not, merely an inner courtyard. The bathroom was large and all was clean. We had a very good - but not cheap- meal in the evening in the dining-room/breakfast room. Breakfast was good and all staff were courteous.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Lovely hotel but small rooms

The hotel was very clean and pleasant. Although we did upgrade our room, we still felt that it was a small room. Beds were comfortable and facilities were great.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Great

Lovely hotel. Nicely maintained, and very communicative about an event that wa taking place... couldn’t fault them! Would stay again
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to the town.

Within easy walking distance of the town this hotel is very nice indeed.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Reasonably priced, good location and a beautiful building
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace at a very reasonable price

I have stayed at the hotel on a number of occasions over the years. It successfully combines some of its original old world charm with modern facilities. The staff are always friendly and helpful and the overall venue is peaceful and relaxing, even when large functions are in progress. It provides an excellent base from which to explore the surrounding countryside, including the Brecon Beacons.
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant, excellent restaurant

I had a very pleasant stay. The room was clean but a bit small and very crowded. The meal at the restaurant was excellent. There was a wedding there so it was rather noisy until 0030 but then it was fine. They did warn me about the wedding before I booked in. I would stay there again
Stayed 1 night in Jun 2018