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"Everything about the hotel "

"I travel for work, and spend 60% of the year in hotel rooms. This has to be the best one yet."

"Beautifully designed, the public spaces give off both welcoming and "hip" vibes, making one want to come in and hang out awhile. Our room was not just clean and comfy, but surprisingly spacious. Best of all, the staff were friendly and knowledgeable. "

"Our third stay at abode Chester and have to say there was a change in the quality of service from the reception staff and the breakfast staff from our previous last two stays! As we have done before once settled in room called reception and asked for some ice to be sent up to the room, but this time we were told we had to call the bar on level 5. Day one breakfast was excellent. The second day was not good at all. The waitress delivered the drinks with no milk and by the time we got it the drinks were cold. The food order was wrong asked for no mushroom and fried egg cooked on both sides. Came with mushroom and egg was snotty.the breakfast was returned and even after requesting no mushroom for the second time it returned with the mushroom. She also slammed everything down on the table! It was as if she did not want to be there and her top had a big stain down it. The bar staff were excellent. We eat out both nights on our return the receptionist had her head in her hands as if she was asleep! Been a big change in staff not good. "

"Staff very professional,helpful &courteous.Ideal for travel be it by train,taxi or bus"

"It was an amazing experiences "

"The interior is modern and comfortable, the staff are lovely and helpful, the bedrooms are chic and comfortable the rain shower is glorious. And the breakfast has everything you could ever want to eat. A perfect location close to all activities. Stay at the Pullman! "

"Perfect hotel and staff"

"Good location for a few days in Liverpool with the family. Very friendly staff, comfy room and good breakfast. "