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"Great location, friendly and attentive staff and the room and food were really nice. The only gripe I have is with the light switches - there's a certain one that has to be on for the others (like the bathroom) one to come on but it wasn't labelled or anything. Every time I needed light it was trial and error of the switches! Please make this clearer."

"Very comfortable lovely warm clean rooms the only thing that lets it down is the lengthy wait to get in the room even though booked in the night before should have more staff on at reception at peak times"

"Very clean and super comfy! Bathroom was immaculate!! Generally staff were excellent apart from one in Restaraunt for breakfast who looked very tired! Otherwise excellent stay really enjoyed it and would definitely use again! "

"Booked this hotel as close to the Crucible. Room spoiled by poor cleaning with stains on the wall and furniture which could have easily been wiped off plus a psir of socks in the drawer"

"no"

"Lovely old building. Excellent beakfast. The stair carpet could be renewed, although it is evident that rooms have been renovated."

"Loved the reception staff nothing too much trouble. We arrived back from our show quite late so no food asked reception for room service but as can’t eat bread sandwiches were a nono for me but sandwiches were delivered for my partner and sandwich fillings for me absolutely delicious and complementary too. We will be back to see you again "

"Staff were friendly and helpful throughout our stay."

"cOMFORTABLE AND CLEAN ROOM"