"The room was great. Everything was modern and comfortable. The check-in process is scary if you wait until the last minute. I accept most of the responsibility, but I wish I would have received a warning e-mail for not checking in the day before. Just an email that would make me acknowledge the automated process that I would be entering into and without help from staff on site. We were on a 42 day trip with 14 different hotels, so we were spoiled by most of the hotels that had staff to assist...

"It was a good stay . Very close commutable distance from Mount Pilates, Lucerne city."

"Mucho calor y necesitas cambios en los muebles y fixtures"

"Access was a little difficult if you dont speak the language or dont have a carrier/signal there. I was only able to get access through friend who spoke the language and we demonstrated that not one of our phones could get access unfortunately. After communicating they were considerate enough to leave me a key."

"Ursula is such a nice and friendly lady. We were in constant communication via email before the trip which is a blessing because you are kind of lost when going to a brand new place."