"Lovely, helpful staff. Very comfortable room "

"This is a historic property and hence a bit old. The location is pretty good - very close to the tourism centre and also a few minutes walk from Eat Streat. The staff are also nice and friendly. The room is spacious."

"It was great and lovely had great sleep and everything was good just the only down fall was there was no microwave etc "

"Always a great place to stay, convenient for shopping and food choices. Staff helpful and customer focused. Love a swim in the heated outdoor pool too. "

"Excellent facility. Modern, clean and comfortable."

"Communication was a bit tricky over the phone, but the staff sorted out the issues that arose quickly and without to much fuss. The units were pretty compact, but clean and tidy. We had a heat pump, but turned it off while we slept, so recommend adding a couple of extra blankets to the room. Handy having a restaurent onsite, dinner was lovely."

"Lovely cosy unit in a beautiful setting. Great location for all Rotorua activities."

"Staff amazing beds comfortable great with me my husband and 4 kids breakfast was beautiful "