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"Our stay was for one night before our boat back to England, absolutely love this place easy to find very clean good parking, staff could be a little more helpful but on the whole very good highly recommend El Carloto "

"Tuvimos una estancia excelente, el hotel es limpio y con unas vistas preciosas de la ría. El hotel se encuentra muy cerca del centro de Suances y tuvimos una estancia inmejorable. Lo mejor del hotel es el personal, son un equipo de personas que ayudan en todo lo que necesites, aconsejan sitios para ir y lugares para comer siempre con una sonrisa y una simpatía impresionante. Sin lugar a duda son lo que hacen de este hotel un lugar increíble para quedarse. Muchas gracias por todo!"

"Shirt 1 night stay, lovely quiet place to stay, comfortable and clean. Very nice lady working in reception and great breakfast with excellent service "

"Nice room"

"This is an excellent property in the Picos de Europa park. The best reason to book this hotel are the hot springs. You get one 40 minute session per night which is very relaxing after a day of hiking. These are natural hot springs flowing from the outside, with many different water massage areas, as well as a sauna, steam room, onsen, whirlpool and cold rinsing pool. They also have along outdoor pool if you want to swim. The second reason is the location. You are between Fuente De and Poncebos. There is no better location to reach each of these in 1 hour, plus Potes, Sotres and Bulnes. Covadonga lakes are another 30 min, but beware private cars cannot go to Covadonga. You need to leave your car at a parking lot and they have taxis to take you the rest of the way. Besides location and hot springs, the hotel is very good, comfortable bed, excellent staff and great breakfast. They don’t have a coffee/tea kettle in the room. You need to buy that at the bar, but the waiter brought it all the way to my room. I would only say that they need to completely renovate the bathrooms, they are very old"

"What a beautiful hotel & superb location. But that is not the best thing which is Javier, mine host, who was simply brilliant. Fantastic local knowledge & always willing to spend time sharing it & helping where possible. Maps, advice, loan of equipment - he has it all covered. Lovely continental breakfast on the terrace. Rooms immaculate & daily cleaning. Bedroom views to die for. Nothing but praise for a superb stay"

"Exellent. It is a real Medieval castle. A true museum experience. Thank you"

"Absolutamente fantástico. Es un sitio de ensueño, la comida maravillosa y el lugar impactante. Lo más especial sin embargo es la atención del personal. Se comprometen a la llegada de hacerte sentir en casa y realmente lo logran. No hubo detalle que no atendieran y momento en el cual no nos hicieran sentir como dueños de ese maravilloso palacio. Gracias!"

"I would suggest the property has seen better times but we found the staff to be extremely pleasant and helpful. I have paid far more money and received far worse attention. "