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"Lovely overnight stay. The front of house manager Jackson was amazing, very kind and helpful. Suite was lovely, couldn't have asked for a better stay. "

"Very good"

"I really enjoyed my stay. I felt it was a bit much to charge £10 parking when I paid so much for the room, dinner, spa and treatment and breakfast. So would have been a nice gesture to give free overnight parking. I have no complaints really, only that maybe there should be more consideration and compassion for neurodiverse people like myself. When I arrived I was a bit anxious and overwhelmed with sensory things and I was bombarded with so much info all at once. When I explained to the receptionist I had ADHD and struggles with information all at once and she still continued being really fast. So I panicked quite a bit about where to go and what to do. It would be nice to have someone actually show me what to do rather than tell me. "

"Great breakfast and dinner, very happy with the staff."

"Check in really nice and easy. Very friendly. Lovely rooms! "

"Beautiful old building. A bit tired however full of charm "

"Friendly check in. Good size room that was clean and comfortable. Plenty of parking "

"Easy to locate as it's right by Birmingham airport which also links to the NEC via Airlink. I stayed for 6 nights and it was cheap and cheerful and fit for its intended purpose - the staff were lovely and very helpful when I had an issue with my card key (mobile phones can de-magnetise the card and stop it from working) Despite being near the airport I had no issue with outside noise which is fantastic as I am a very light sleeper I would definitely stay there again"

"The breakfast was well worth it. Kept me full through my busy days. The style of the place was very nice, and it made for a nice social atmosphere. The shower was a bit tight to turn around in."