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"Overall this is a great hotel. The front desk staff are very friendly and helpful. Our room was spacious and accommodated 2 adults and 2 kids. The bathroom needed help though. The door did not lock, the shower only had half a glass door, causing water from the shower to spray out on to the floor. There was very minimal counter space and hand towels were hung low so not very accessible. The bathtub is also taller than normal, causing us to trip and slip on the wet floor when getting out. Very hazardous bathroom. "

"Second time at this hotel and did not disappoint. Great location and comfortable quiet room! "

"We had a lovely stay in Gent at the CASTLENOU apartment/hoIel.I would suggest having complimentary coffee snd tea available for guests. There are both in the rooms, however a limited selection. Breakfast had an extensive selection of a variety of breakfast foods for fifferent cultures. We had a suite which was roomy. "

"The most perfect stay in Bruges, highly recommended. we will definitely be back "

"The breakfast options were excellent. Everything was perfect. Thank you for a lovely stay. "

"Breakfast was basic. Rooms were teeny tiny- shower in the room! It was insanely HOT in the hotel. Unbearably hot. Halls were a sauna/ very uncountable to sleep. Had to make a deposit for hairdryer. Towels were small, old & scratchy. Very basic! Location was close to station and 10-15 min. Walk to old town. "

"Very clean "

"Room was very new and clean, breakfast was excellent and light snacks were served until 10pm (plus pizza and pasta options). Staff were all very friendly and helpful. "

"Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet. "