Does Eco Palms House - Sapa Retreat have a pool?

Yes, this property has an outdoor pool.

Is Eco Palms House - Sapa Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eco Palms House - Sapa Retreat?

Self parking is free at this property.

What time is check-in at Eco Palms House - Sapa Retreat?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

Does Eco Palms House - Sapa Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–9:30 PM on request. A fee of VND 5576000 per vehicle applies.

Where is Eco Palms House - Sapa Retreat located?

Situated in a national park, this spa hotel is within 6 mi (10 km) of Muong Hoa Valley, Cable Car Station Sapa, and Sa Pa Square. Sapa Catholic Church and Sapa Museum are also within 6 mi (10 km).

Eco Palms House - Sapa Retreat Reviews, Deals & Photos 2025

10/10 Excellent

Christian

15 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is highly recommended, staffs are so friendly and welcoming, the place itself is awesome, on to top it off, the view is amazing, i just hope theres a lot of grab around the area, but all in all, our stay is amazing

Stayed 1 night in Jun 2025

10/10 Excellent

Scott

25 July 2025

Liked: Cleanliness, amenities

The Service was wonderful and setting were magical. The cabin was simple but elegant and peaceful. Dinner and breakfast were memorably good. We loved staying here. If you need a/c and all mod cons every night stay away and don't spoil the mojo. .

Stayed 1 night in Jul 2025

10/10 Excellent

Søren

18 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The people, the food and the experience as a whole was just unique. We loved everything about it and have zero complaints. We can def recommend this to anybody and will def try to come back here again

Stayed 2 nights in Jul 2025

10/10 Excellent

Cong

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property. Feel great to be away from the super busy downtown.

Stayed 3 nights in Apr 2025

6/10 Okay

Dilini

12 April 2025

Liked: Cleanliness, staff & service

Beautiful mountain/rice terrace view, relaxing atmosphere and delicious food. However disappointed that the Romantic Bungalow did not have a fireplace or flower decorations as described/ shown on Expedia, which was misleading advertising. Overpriced for an eco stay, compared to other accomodation in Sapa.

Stayed 2 nights in Apr 2025

10/10 Excellent

Helen

28 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful scenery

Stayed 2 nights in Apr 2024

10/10 Excellent

kristine

3 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!

Stayed 2 nights in Oct 2024

10/10 Excellent

Cameryn

20 October 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)

Stayed 1 night in Oct 2024

8/10 Good

YOUNG

30 November 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Echo palm house has very nice view and good service of staffs.

Stayed 2 nights in Oct 2023

10/10 Excellent

Cooper

28 November 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.

Stayed 2 nights in Nov 2023

10/10 Excellent

Guohui

17 February 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exemplary service from all staff here. Received a complimentary room upgrade to a suite with an excellent view of the fields and mountains. Cozy and tranquil. It’s not near to Sapa town though but they have an in-house restaurant with good variety of food at very reasonable prices as well. Best place for a recharge and back to nature moments.

Stayed 2 nights in Feb 2025

10/10 Excellent

SATHEESH

21 October 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eco palms stay!

Serene location! Absolutely quiet! The staffs are super friendly! Great place overall!

Stayed 1 night in Oct 2023

10/10 Excellent

Nhu

23 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel has amazing view of the rice paddies. Customer service is excellent, friendly staff and food is great. The one thing we didn’t like was that housekeeping came in to tidy up our room after we came back from our dinner. They let down our mosquito net. Also, the net had dead ants in it. I didn’t expect them to tidy our room just after checking in. Plus, we didn’t ask to do that so that part was weird. Besides that, it was a lovely place to stay and relax!

Stayed 1 night in May 2025

10/10 Excellent

Alison

6 April 2023

Liked: Cleanliness, staff & service, amenities

Highly recommend…5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best ever…highly recommend!

Stayed 2 nights in Apr 2023

10/10 Excellent

MINSEOK

7 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very amazing place, nice people and good dining. Staffs were always smile, room was also nice. I heard there is some insects, but I didn't find any of them.

10/10 Excellent

Alexander

17 November 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!

Stayed 3 nights in Nov 2022

10/10 Excellent

Sejung

23 November 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is wonderful

Stayed 1 night in Nov 2023

10/10 Excellent

Jean

12 January 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing View, Wonderful Host! Will be back again!

Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.

Stayed 3 nights in Dec 2022

10/10 Excellent

Jennifer

6 March 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)

Stayed 3 nights in Mar 2024

10/10 Excellent

Samantha

25 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable.

We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. It’s a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me it’s considered to be a bit pricey for Vietnam.

Stayed 2 nights in Dec 2024

8/10 Good

Yiu Kwong Sillie

3 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity in Eco Palms House

The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.

Stayed 3 nights in Jun 2023

10/10 Excellent

Bridget

9 December 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasn’t sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.

Stayed 3 nights in Dec 2023

10/10 Excellent

Erin

3 April 2024

A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.

Stayed 4 nights in Mar 2024

10/10 Excellent

MINAMI

9 October 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I stayed here primarily for the view, and it exceeded my expectations. The view from the room was unparalleled, without any obstructions from others. The ambiance within the facility was truly charming, and the food was delicious. The staff's attention to detail and service were top-notch. I'm not fluent in English, but I was relieved to find staff who could speak Japanese. I arrived at the hotel early in the morning by sleeper bus from Hanoi and they kindly allowed me to take a shower. The only downside was that I found a few cockroaches in the room. However, I believe this might be common for hotels in this area. They did provide insect spray when I mentioned it.

Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

30 March 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the most amazing time at Eco Palms House! This boutique hotel is so beautiful and unique and we were warmly welcomed and taken care of by all the staff. This is the best service we have ever received at a hotel. You can tell that the owners who created this place and the staff they gave chosen are all passionate about what they do. They have truly made this a special place. They made and served the most delicious meals, cocktails and coffees and added small touches like the welcome tea with cookies and hot towel to serving nuts with the drinks and cookies with the coffees. Now to talk about the grounds of the hotel. It’s a very small and private location with the most beautiful views and garden. It’s like having your own personal botanical garden. I have never seen so many beautiful succulents and plants. The views of the sapa hills and rice fields are breathtaking and you have the views from everywhere on the grounds from the infinity pool, the restaurant and all the rooms. We stayed in the romantic bungalow which I think is the most secluded with the best views. The location is outside of Sapa town which is great to get away from the hustle and bustle but you are still able to take a walk down the street to take in more views and a local store nearby. Thank you so much to ALL the staff at Eco Palms House for making our trip to Sapa unforgettable ♥️

Stayed 2 nights in Mar 2024

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