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Mercure Saint Etienne Parc de l'Europe

4.0 star property
Hotel in Saint-Etienne with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Mercure Saint Etienne Parc de l'Europe

Front of property
Premium bedding, minibar, desk, blackout drapes
Interior
Superior Double Room | Premium bedding, minibar, desk, blackout drapes
Meeting facility
Mercure Saint Etienne Parc de l'Europe offers an upscale stay in La Métare - Le Portail Rouge. Enjoy breakfast at La Ribandiere, coffee at the café, and convenient dry cleaning services. Free in-room WiFi and multilingual staff ensure a welcoming experience throughout your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Air conditioning
  • 24/7 front desk

About the neighborhood

Map
Rue De Wuppertal, Saint-Etienne, Loire, 42100

What's nearby

  • ISTP - 2 min walk - 0.2 km
  • Jean Monnet University - 11 min walk - 1.0 km
  • Congress Center - 20 min walk - 1.7 km
  • Zenith Saint-Etienne Metropole - 8 min drive - 5.4 km
  • Stade Geoffroy-Guichard - 9 min drive - 6.1 km

Getting around

  • La Ricamarie Station - 6 min drive
  • Saint-Exupery Airport (LYS) - 53 min drive

Restaurants

  • ‪Paul - ‬4 min drive
  • ‪Les Comptoirs Casino - ‬4 min drive
  • ‪Quick - ‬4 min drive
  • ‪Maison Farinër - ‬7 min walk
  • ‪Green pizza - ‬3 min drive

About this property

Mercure Saint Etienne Parc de l'Europe

Upscale hotel located in La Métare - Le Portail Rouge
A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Saint Etienne Parc de l'Europe. The on-site restaurant, La Ribandiere, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All 120 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Smart TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Ribandiere
  • Le Diapason

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,960 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Early check-in subject to availability
Early check-in fee: EUR 30.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.90 per person
  • Pet fee: EUR 12.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Saint Etienne
Mercure Saint Etienne Parc l'Europe
Mercure Saint Parc l'Europe
Mercure Saint Parc l'Europe Hotel
Mercure Saint Parc l'Europe Hotel Etienne
Parc Saint Etienne
Saint Etienne Parc
Mercure Saint Etienne Parc l'Europe Hotel
Mercure Parc l'Europe Hotel
Mercure Parc l'Europe
Mercure Saint Etienne Parc de l'Europe Hotel
Mercure Saint Etienne Parc de l'Europe Saint-Etienne
Mercure Saint Etienne Parc de l'Europe Hotel Saint-Etienne

Frequently asked questions

Is Mercure Saint Etienne Parc de l'Europe pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 12.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Saint Etienne Parc de l'Europe?

Self parking is free at this property.

What time is check-in at Mercure Saint Etienne Parc de l'Europe?

Check-in end time: anytime. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Saint Etienne Parc de l'Europe?

Check-out is at noon. Late check-out is available for EUR 30.00 (subject to availability).

Where is Mercure Saint Etienne Parc de l'Europe located?

Located in La Métare - Le Portail Rouge, this hotel is within a 10-minute walk of ISTP, School of Mines of Saint-Etienne, and IRUP. Jean Monnet University and Pilat Regional Natural Park are also within 1 mi (2 km). St-Etienne-Bellevue Station is 26 minutes by foot.

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Reviews

Mercure Saint Etienne Parc de l'Europe Reviews

7.2

Good

7.8

Cleanliness

6.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 135 reviews
Rating 8 - Good. 59 out of 135 reviews
Rating 6 - Okay. 34 out of 135 reviews
Rating 4 - Poor. 19 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

Reviews

6/10 Okay

Cao Tuan

Hôtel pratique pour courts séjours

Rien d’exceptionnel ni dramatique ! Un hôtel pratique pour un court séjour
Stayed 1 night in Feb 2019

4/10 Poor

jean-marc

Disliked: Cleanliness, property conditions & facilities, room comfort

Déconseillé en l'état

Hotel qui aurait besoin d'un rafraichissement
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel très décevant, indigne du label "Mercrure"

Un séjour très décevant, dans un hôtel qui n'est pas digne du label "Mercure". Climatisation très bruyante dans la chambre, qui a un grand besoin d'être rafraichie. Comme dans certains pays du tiers monde, les salles de l'accueil, en bas, sont conformes au standard "Mercure". Mais les chambres sont vraiment indignes.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel personnel a l'ecoute je reviendrai surement lors de mes passages à st Etienne
Stayed 1 night in Dec 2018

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel à rénover rapidement

L'hôtel est bien trop vétuste, les rideaux tombent, la moquette très usagers et pas propre. Il est impératif de rénover cet hôtel.
Stayed 1 night in Dec 2018

6/10 Okay

Cao Tuan

Disliked: Staff & service

Hôtel à rénover d’urgence!

Hôtel qui a besoin de rénovation dans les chambres
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

amateurs de déco moderne, passez votre route !

il est important de savoir que cet hotel dispose de chambres rénovées, et d'autres NON rénovées. J'ai fait un saut dans une atmosphère vintage 70's assez impressionnante. Moquette orange usée et délavée, salle de bain hors d'âge.... Heureusement que tout cela ne touchait que la déco et l'ambiance, et que le lit était confortable, et l'hotel sans nuisance sonore. Pas de rénovation envisagée d'après les réceptionnistes car déménagement dans quelques mois.
Stayed 1 night in Oct 2018

4/10 Poor

Mike, Heidelberg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gelegen am Parc de l'Europe. Das wars aus! Der Parkplatz ist ein besserer Feldweg mit aufgebrochenem Teer und Stolperfallen für Fußgänger und Rollkoffer! Das Personal unfreundlich und nicht sehr informativ. Die Küche ist bei Fleischgerichten ausreichend. Die Zimmer sind alt und abgewohnt und die Einrichtung fällt auseinander. Dreck im Aufzug bleibt gerne mal ein paar Tage liegen. Meine Empfehlung: Nicht buchen, es gibt bessere Hotels!
Stayed 2 nights in Oct 2018

8/10 Good

Cao Tuan

Liked: Cleanliness, property conditions & facilities, room comfort

Hôtel qui a besoin d’une rénovation !

Rien de particulier sauf que les chambres ont besoin de rénovation! C’est loin d’être le standard d’un Mercure d’aujourd’hui! Les chambres sont vieillottes ...
Stayed 2 nights in Oct 2018

10/10 Excellent

GREG2006, CHAZEY BONS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bon hotel

personnel professionnel et sympathique, chambre très bien conçue, petit déjeuner extra
Stayed 2 nights in Sep 2018

6/10 Okay

Sof', Dijon

Liked: Staff & service
Quand nous sommes arrivés à l'hôtel, le personnel n'a pas trouvé de réservation à notre nom. Visiblement il y a eu un bug informatique entre expedia et l'hôtel. L'hotel n'avait plus de chambre 3 personnes disponible. Heureusement un couple arrivé en même temps que nous nous a proposé sa chambre 3 personnes (leur fille était adulte alors que nous étions avec un enfant).
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

le calme

On sent une fin de..."règne"....(dommage)....Une chambre certes correcte mais frigidaire en panne,rideaux décrochés partiellement,TCM de TV au fonctionnement aléatoire... Par contre,Accueil ,Services (restaurant) toujours satisfaisant et souvent souriant(s)...
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel facile d'accès, chambre confortable et petit déjeuner copieux et frais. A recommander
Stayed 1 night in May 2018

10/10 Excellent

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CONFORTABLE ET cafetière ++

ideal pour le campus des mines, chambre 2 lits reservés à l'arrivee 1 grand lit, ils ont ete reactifs et nous ont donne 2 chambres SUPER MERCI

2/10 Terrible

Adélaïde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement médiocre propreté propreté qu’il qui laisse à désirer restauration nul et de plus nous avons payé la réservation directement sur votre site et en partant il me refont pays encore une fois le séjour c’est-à-dire que nous avons payé deux fois donc il va de soi qu’on ne vous remercie pas
Stayed 1 night in Mar 2018

6/10 Okay

Charles-Antoine

Attention au 5ème étage.

Attention aux chambres du 5ème étage, elles sont défraichies et en très mauvais état, propreté douteuse, odeur de tabac, rideaux mal fixés. Après changement de chambre nous avons eu une chambre correctes sans porte de séparation sur le couloir.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel is gedateerd. Wel goed restaurant. Prijs/kwaliteit is matig.
Stayed 1 night in Jan 2018

8/10 Good

Avelino

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Pour mon départ très matinal ( 4h) réceptions endormie et même pas un café
Stayed 1 night in Nov 2017

6/10 Okay

Massimiliano

certamente l'hotel necessita di una rinfrescata. Il livello del ristorante è piuttosto mediocre
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

en dessous de mes attentes pour un Hotel Mercure

hotel vieux , decor daté , surprenant pour le standard des Mercure que je frequente habituellement. Clim/chauffage bruyant.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service

À rénover!

La chambre, et surtout la salle de bains, sont indignes d'un Hotel quatre étoiles. Salle de bains plus que vieillotte. Robinetterie d'un autre âge. Moquette et murs de la chambre douteux. Hôtesse d'accueil pas forcément avenante ni sympathique. Heureusement la literie et le service du restaurant sauvent un peu le séjour. Rénovation des chambres et SDB obligatoires!!
Stayed 1 night in Jun 2017

10/10 Excellent

Vinh, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for a week and really enjoyed the time over there. Nice staff, nice room, nice food. No complaint.
Stayed 5 nights in Jul 2017

8/10 Good

Chun-Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relatively nice for business people.

Clean room and quiet surroundings,just a bit distance from busy area.
Stayed 1 night in May 2017

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Un bon rafraichissement nécessaire

Cadre et personnel très agréable. En revanche un bon rafraichissement est nécessaire pour continuer à justifier les 4 étoiles et le prix (moquette à changer, baignoire changé à priori depuis peu mais aucune finition n'est faite).

6/10 Okay

Martin, Tarragona

Liked: Cleanliness

Relación calidad/precio muy mala

No hay muchos hoteles de buena calidad en Saint-Etienne y por eso se supone, este hotel puede cobrar lo que cobra por unas instalaciones muy justas. No esperes gran calidad. Ojo con el precio del desayuno también.