"Ft Young is always my go to when visiting the island. That being said if you are in the older part of the hotel, getting your luggage around is a challenge as the elevator does not get you to all areas, HOWEVER there is always friendly staff to lend a hand. I was disappointed not to get a room in the new, deluxe part of the hotel. Not sure how I go about getting one. Overall I am pleased with my stay. I would say that service has improved over the years.
Helpful, friendly staff"