Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 12 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Hotel Colbert pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Colbert?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Colbert on 27 May 2026 start from AED 237, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hotel Colbert?
Check-in begins at 3:00 PM.
What time is check-out at Hotel Colbert?
Check-out is at 11 AM.
Where is Hotel Colbert located?
Located in the heart of Saint-Jean-de-Luz, this hotel is within a 5-minute walk of Church of St-Jean-Baptiste and Maison Louis XIV. Maison de l'Infante and Port de Saint-Jean-de-Luz are also within 10 minutes. Saint-Jean-de-Luz Ciboure Station and Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.6
Location
8.6
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 72 out of 207 reviews
10 - Excellent
72
Rating 8 - Good. 91 out of 207 reviews
8 - Good
91
Rating 6 - Okay. 24 out of 207 reviews
6 - Okay
24
Rating 4 - Poor. 13 out of 207 reviews
4 - Poor
13
Rating 2 - Terrible. 7 out of 207 reviews
2 - Terrible
7
Reviews
Verified
6/10 Okay
Frederick
9 April 2026
Liked: Staff & service
Location was excellent. Walking distance to restaurants, shopping and beach.
Frederick
Stayed 4 nights in Apr 2026
Verified
8/10 Good
Frederick
7 April 2026
Liked: Staff & service
Great location if you’re coming in on the train, it’s located across the street from the train station. Easy walk to great restaurants, shopping and the beach. Staff was helpful.
Lovely town, good beach 5 min walk, across the road from railway station. Loads of good bars and restaurants
David
Stayed 3 nights in Jul 2025
Verified
8/10 Good
Breda
3 June 2025
Liked: Cleanliness
Great location for bus/train services and exploring the city. Friendly staff and reasonably priced room.
The shower was poor - hand held over the bath.
Great location to be able to explore the area by public transport. Good rooms only negative we had to go downstairs to foyer/dining room for WiFi. None available in room
Tracey
Stayed 3 nights in Jul 2025
Verified
6/10 Okay
Grainne
12 June 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
No water available at reception
My door wouldnt close without force. Old fashioned rooms..but central location across from train station and also quiet
Grainne
Stayed 1 night in May 2025
Verified
4/10 Poor
Karen
6 June 2025
Liked: Cleanliness
Rooms were very small. We were put into a room facing a noisy Main Street. There were double windows bot the room was so stuffy so to open a window you heard all the noise and could smell people smoking. I was an air conditioner hung bit had no control.
The breakfast was 12.00 Euro and had very little to heat. Totally not worth it.
The room was clean and the staff was pleasant. Well located.
A nice , older hotel only blocks from the port and the sea. Within walking distance to the old town , restaurants and shopping. The staff was friendly, helpful and accommodating. Breakfast was good , we would stay here again.
Séjour pour le semi de St Jean de Luz à Andarrabia, la chambre est propre, la télé canal + est bienvenue quand il n’y a rien à la télé, le personnels est plutôt bien accueillant et accessible.
Le petit déjeuner servi à 7 h est plutôt pratique.
Je recommande cette hôtel
noeline
Stayed 1 night in Oct 2025
Verified
4/10 Poor
Patrick
11 October 2025
Liked: Cleanliness
Disliked: Staff & service, room comfort
L'hôtel est très peu fréquenté. J'ai l'impression que j'étais le seul client. J'ai eu un soucis le 30 au matin. J'étais sorti pour me promener vers 9h et quand je suis revenu à l'hôtel, la porte était fermée et il n'y avait personne à l'accueil. J'ai eu un mal fou à pouvoir contacté un responsable au téléphone (appel sur répondeur). Après avoir envoyé un sms sur le site, j'ai enfin une personne qui m'a ouvert. J'ai passé 30mn à la porte. Proprement scandaleux. Personne à l'accueil à 10h du matin. Je n'ai pas été prévenu
Habitación limpia, cómoda, silenciosa y ventilada con ducha cómoda. Personal muy amable. Excelente ubicación con buses en la puerta.
El aire acondicionado se prendia y apagaba automáticamente un día frío y era ruidoso.
No probé el desayuno porque todo era con gluten pero hay muchas cafeterías con opciones sin gluten en San Juan de Luz.
Ada
Stayed 1 night in Sep 2025
Verified
8/10 Good
Bénédicte
3 September 2025
Bon accueil et gentillesse du personnel
Bénédicte
Stayed 6 nights in Aug 2025
Verified
6/10 Okay
Jean francois
22 August 2025
Liked: Cleanliness, staff & service
Hôtel très sympathique de l’extérieur mais qui aurait besoin d’un gros coup de neuf à l’intérieur surtout dans les chambres (parquet, literie, climatisation…) cependant accueil très agréable
Jean francois
Stayed 1 night in Aug 2025
Verified
8/10 Good
Lionel
14 August 2025
Liked: Cleanliness, staff & service, room comfort
Bien mais améliorations possibles
Chambre confortable et propre avec bon isolement lumineux et sonore. Salle de bain propre et fonctionnelle. Personnel disponible 24h/24.
Climatisation efficace mais bruyante.
Le Wi-Fi était en panne.