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"For a 3-star hotel, I was impressed with how much they accomodate customers. There's easy transportation by bus to and from Haneda Airport and Narita Airport as well as to the nearest train and bus station, Kaihinmakuhari (only in the mornings). I liked walking to different places, and the Makuhari Messe was just a few minutes walk away. Some staff struggled with English requests (good thing I still remembered Japanese), but all the staff were kind and held excellent customer service. Customers could take a bath, go to a spa, do their laundry (detergent included!), or grab items from the in-hotel convenience stores. The only things I missed were an in-hotel gym and the cleanliness and dated items of the rooms. I noticed accumulated dust and dirt in the most random places--behind the lampshades, between the wooden parts of the hanger pins, on the textured white walls. Part of me wanted to clean them. The air purifier was pretty old, and I saw why they were in each room. For a 3-star hotel connected to Makuhari Messe, I was pretty happy with my stay."

"Good location and complementary shuffle bus to Airport and JR Station."

"Great. More than the money's worth"

"Everything was as expected and free coffee in the lobby was a nice touch. Good amenities bar with all the options you could ask for. Free shuttle to the airport in the morning made things easy for our family."

"Room was clean, good facilities, useful shuttle bus to the airport. Was a little worried because after I booked the room it said that check out stops at 22:00. However it seemed like it was 24:7 checkin/checkout and I was able to check in at 23:30. Cheaper to stay the night after our flight got delayed and I we missed the last train/bus than pay for a taxi back to Tokyo."

"helpful staff nice room and lots of toiletries supplied "

" A"

"On the table was little unclean. "

"good"