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The Natsepa Resort & Conference Center

4.0 star property
Find your haven by the poolside bar or savor international flavors at Moluccas Restaurant. Relax amidst beautiful gardens and sun-kissed terraces.

Choose dates to view prices

Escape to The Natsepa Resort & Conference Center, an upscale resort near Maranatha Cathedral. Enjoy a poolside bar, Moluccas Restaurant with international cuisine, and dry cleaning/laundry services for convenience. Unwind in the garden or on the sun-kissed terrace while staying connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is AED 136
AED 164 total
includes taxes & fees
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

A hotel room with a large bed, a chair, a small table, and a balcony with a view of the sea.

Deluxe Room

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

View from room

Junior Suite

  • Ocean view
  • 84 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room ( Deluxe Lagoon)

A hotel with a swimming pool, multiple balconies, and lush greenery.

Deluxe Room ( Deluxe Lagoon)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite (Junior Suite Lagoon)

A hotel room with a balcony, a bed, a desk with a laptop, and a sofa with cushions.

Junior Suite (Junior Suite Lagoon)

  • Ocean view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Presidential Suite

  • Ocean view
  • 126 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Salahutu, The Natsepa Resort & Conference Center is by the sea. Notable landmarks in the area include World Peace Gong and Martha Christina Tiahahu Statue. Maranatha Cathedral and Maranatha Church of Ambon are two other places to visit that come recommended. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Salahutu travel guide
View more Resorts in Salahutu
Map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582

What's nearby

  • Tulehu Harbour
    29 min drive - 11.5 km
  • Maranatha Church of Ambon
    55 min drive - 20.7 km
  • World Peace Gong
    55 min drive - 20.7 km
  • Masjid Raya al-Fatah
    55 min drive - 21.4 km
  • Martha Christina Tiahahu Statue
    55 min drive - 21.0 km

Getting around

  • Ambon (AMQ-Pattimura)
    26 min drive

Restaurants

  • Sari Gurih Beach
    8 min drive
  • Cuppa Coffee
    7 min drive
  • Waroeng Gurih
    8 min drive
  • Mister Baso
    6 min drive
  • Restoran Lateri Beach
    8 min drive

About this property

The Natsepa Resort & Conference Center

  • Upscale resort near Maranatha Cathedral
  • You can look forward to a poolside bar, a terrace, and a garden at The Natsepa Resort & Conference Center. The on-site restaurant, Moluccas Restaurant, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool, along with sun loungers
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • A porter/bellhop, ATM/banking services, and a front-desk safe
  • Room features
  • All 95 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Balconies, electric kettles, and daily housekeeping

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  • Parking included
  • Free WiFi
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7.6 out of 10, Good, 82 reviews
The price is AED 124
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 170,000 for adults and IDR 85,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Moluccas Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 8 steps to reach entrance
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between May 1 and September 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 350000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 170000 for adults and IDR 85000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Natsepa Resort & Conference Center have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Natsepa Resort & Conference Center?

As of 31 July 2026, prices found for a 1-night stay for 2 adults at The Natsepa Resort & Conference Center on 15 August 2026 start from AED 136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Natsepa Resort & Conference Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Natsepa Resort & Conference Center?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Natsepa Resort & Conference Center?

Check-out is at noon.

Does The Natsepa Resort & Conference Center provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Natsepa Resort & Conference Center located?

Situated in Salahutu, this beach resort is within 12 mi (20 km) of World Peace Gong, Maranatha Cathedral, and Maranatha Church of Ambon. Francis Xavier Cathedral and Martha Christina Tiahahu Statue are also within 12 mi (20 km).

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Reviews

The Natsepa Resort & Conference Center Reviews

8.0

Very Good

8.0

Cleanliness

7.2

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 28 out of 74 reviews
Rating 8 - Good. 24 out of 74 reviews
Rating 6 - Okay. 15 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Check in , check out was good , service in restaurant is good , breakfast is delicious
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at the Natsepa hotel. All the staff is so lovely and we had an amazing stay. Everyone was helpful and kind. We also really liked the food in their restaurant and the facilities in general. We highly recommend it!!
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Dash

Fabulous staff and good food. A lovely piece to wait for a ferry, if every there was one!
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Claudette

Liked: Cleanliness, staff & service
Restaurant food is not great. Limited offerings for Lunch and Dinner. Breakfast was good selection. Table surfaces should be cleaned after every use. Need better cooling. Rooms are clean and large. No elevator.
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Eding

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Jasper

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view is magnifficent, the hotel should have a fresh painting. The menu is rather sober. Although breakfast is until 10:00am, there is not much left for you at 09:00 am Peronel is more than friendly
Stayed 8 nights in Oct 2024
Verified review

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Room was in ok condition. I couldn’t push the shower knob from hand held to overhead. Towels need to be replaced. There were too many mosquitoes in the room, so housekeeping sprayed, and left an electric gadget. This is my 3rd stay, I would stay here again.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
Toilets don’t flush.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Johannes Cornelis

Liked: Cleanliness, amenities, property conditions & facilities
Vriendelijk personeel, goed verzorgd ontbijt, tuin en kamer mijn 2e bezoek zeker een plek om terug te gaan.
Stayed 10 nights in Jan 2026
Verified review

2/10 Terrible

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities
Lag dode kakkerlak en andere insecten. Beddengoed zat met bloed, douche straal kwam zo wat niks uit. Buffet, alles lag open met vliegen die erop af kwamen. Nooit meer, zijn hierdoor ook eerder uit Ambon vertrokken
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Verified traveler

素晴らしいスタッフ

スタッフがすべてとても感じがよく、気持ちの良い滞在となりました。ホテル設備は多少物足りない点はありますが（お湯の出が悪いなど）、この地のホテルとしては文句はいえないと思います。景色や雰囲気はすばらしいです。
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf op Hotel Natsepa!

Heerlijk verblijf gehad in Hotel Natsepa. Erg vriendelijk personeel. Enige minpunt is dat de wachttijd van besteld eten erg lang duurt. En dat wij niet gelijktijdig ons eten kregen, zodat de 1 het eten al op had wanneer voor de ander het eten kwam. Het verliep ook best wel chaotisch want andere tafels hadden het ook. Maar voor de rest erg tevreden😃
Stayed 18 nights in Nov 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hele mooie omgeving. De service is top, alle medewerkers vriendelijk. Ontbijt was super en diner ook super. Eten werd snel gebracht. De kamer werd elke dag gedaan door Valvin, hij was super vriendelijk, niets was teveel. Als je wat vroeg stond het bij wijze van spreken de volgende seconde al klaar.
Stayed 9 nights in Oct 2024
Verified review

6/10 Okay

Natasja

Disliked: Staff & service, property conditions & facilities
De oprijlaan naar het hotel is erg verouderd en in slechte staat. Kamers ruim en schoon. Ontbijt niet bijzonder en diner erg karig. Wij hebben voor de lunch zeker 20 minuten op het terras gezeten voordat er iemand van de bediening kwam. Ervoor gekozen om ergens anders te lunchen. Mooie locatie maar er valt nog veel op te knappen en qua bediening nog veel te verbeteren.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was een mooi en goed hotel met vriendelijk en behulpzaam personeel. Ontbijt was zeer uitgebreid. Alleen onze key-card werkte niet goed. Overdag geen probleem, maar in de avond doet de card het niet. Moest elke avond naar beneden, waar ze bij de receptie de kaart weer activeerden. Boven deed de kaart het nog niet. Weer maar beneden, komt er iemand mee met de mastercard om de deur te openen. Het zou gerepareerd worden, maar daar merkten we niks van. Elke avond twee keer op en neer omdat de kaart niet werkt is toch wel erg vervelend. Verder hadden we geen warm water om te douchen, wat op zich niet echt vervelend was met de warmte. Maar toen we eenmaal warm water hadden, was het of koud of gloeiend heet. Het was niet mogelijk om het goed in te stellen. Maar buiten dat om, was het een zeer prettig verblijf!
Stayed 11 nights in Nov 2023
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een pareltje aan het strand, rustig, mooi!
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable séjour, très bon accueil

Excellent séjour après long voyage depuis la France. Le personnel est très accueillant et à l écoute , le service est de qualité. L environnement est très agréable, les chambres spacieuses et confortables. Buffet petit déjeuner formidable.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Adri

Liked: Cleanliness, staff & service
Disliked: Amenities
Goed met aantekening dat het s’avond saai is, en behalve zwemmen is er niets te doen. Wasservice veel te duur in vergelijking met hotels in Ambon stad! 350000 rhp t.o.v. 50.000 rhp.
Verified review

8/10 Good

Ravic

Liked: Cleanliness, staff & service, amenities
Mooi resort, maar wel met achterstallig onderhoud.
Verified review

6/10 Okay

philippe

Liked: Staff & service
Très bel emplacement et coin piscine magnifique. Les chambres commencent à être vétuste et en particulier les salles de bain.
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Bronwyn

Liked: Cleanliness, staff & service
The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Stayed 8 nights in Jan 2020
Verified review

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities
Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Stayed 7 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schwimmbad und aussicht hat mich sehr gefallen.die gartenanlage ist schön, leider ist die unterhalt nicht immer gut.
Stayed 10 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and truly only star resort in Ambon - great staff and superb stay
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie is uniek - geen beter resort hotel in Ambon - staf is werkelijk fantastisch en het ontbreekt ons aan niets - ni al voor 2e keer hier weer deze trip
Stayed 2 nights in Aug 2019