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"Stunning room, very accommodating staff, free upgrade and would definitely pay for the upgrade on our next stay 10/10"

"Had an amazing experience.The staff were helpful.We got rooms in different floors,spoke to the staff,who made adjustments and we were put in same floor. The rooms were neat and the amenities functional properly. Had issue where little boys that came with there parents were knocking at the doors at intervals and ran away. Complained to the staff,apologised and said had spoken to parents of the boys. Overall,had a great experience. Hotel is at the city centre,easily accessible."

"There is no fridge facility in the room provided. I was given a disabled room - the water from the shower head flowed all the way out the door so some tradie hasn't completed their paving/ tiling work correctly!"

"Clean"

"Thanks for sorting my friends trainers! Very helpful staff! "

"Early flight so decided to stay here to reduce the travel stress. Glad we did. Easy walk to terminal 2. Hotel was clean and quiet. Had a few drinks in bar. Didn’t eat at restaurant. "

"Had a lovely night at The Alan. The location is ideal, the room was spacious and spotlessly clean, breakfast was really good, and the staff as always were warm, welcoming, and friendly. Would definitely stay again!"

"Good value for money in a great location. "

"I like the hotel staff and the gym is great for a hotel. However, I have to judge the hotel by the quality of sleep. The rooms are so warm I could not sleep. The thermostat did nothing. Such a disappointment for what could be a nice hotel "