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"Amazing to assist 24/7. Super clean well equipped apart6"

"From the moment we arrived at Virgin Edinburgh, we were greeted with smiles and a friendly welcome. Concierge greeted us on arrival and offered both of us a glass of bubbly. We where escorted to reception and handed over to a wonderful receptionist. Check in was prompt and hassle free. Very friendly and helpful service from reception. Room was fabulous. Very clean and well stocked. Balcony area is fantastic and well worth booking. Meal in the Commons restaurant was exquisite. Servers were fantastic. After returning from an evening out we went to the Commons bar. Wonderful team in Commons bar. Great choice of drinks available with some exceptional Whiskies. A fabulous hotel in a great location. The staff were absolutely wonderful. Every member of staff were met were absolutely first class! We are looking forward to returning in the near future. Thank you for a wonderful experience. "

"Front desk staff was always so friendly"

"We were put down beside the Spa so we heard a lot of foot traffic while in our room. We had a light flickering for a while but settled as well. Location was fantastic and the cleaning staff were incredibly friendly! :) "

"Rooms were clean, staff were friendly, and Wifi worked perfectly."

"Bath was not cleaned properly when arrived with rust and mould on it. One of the towels was dirty. Swimming pool is not opened during the time, which is shown on site and closed 1 hour earlier, sauna swithed off 2 hours earlier, than should be. Girls in spa are not friendly at all. Very disappointing, as this hotel was choosen because of the spa mainly. Very limited parking space, which is not mentioned on site at all. Should park on ZOO parking most of the time, which is not free."

"Great place to stay for a couple of days, amazing staff and unbelievable location!"

"Clean room "

"Room was clean and well presented, however there was mould noted around the window area which was disappointing for a recently redecorated room. Hotel was clean and tidy on entering and staff were welcoming. Would come back for another visit as it is positioned in a great location for Edinburgh. "