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"The hotel is quiet, clean and comfortable. My room was spotless and spacious with a king bed. Breakfast was also nice. The bus station is a 10 minute walk down the road but you need a taxi or Uber from the train station. Front desk staff were very helpful in calling and following up with the taxi. I can definitely recommend."

"All as expected from a 1st class hotel "

"The perfect mini break. Absolutely beautiful venue, amazing quality food, comfortable bed and cosy room. Nicely decorated, helpful staff- perfect! "

"Clean, inviting, comfy bed, "

"Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule. "

"Fab room following an upgrade to a superior room. Staff all so friendly and helpful. Gym facilities excellent and although we didn’t have time for the spa it also looked great. Bar and dining was not inexpensive but it was very tasty with excellent service. Well done fairlawns you made it a lovely stay! "

"Everything was on a much higher level than a standard ibis. Amazing place "

"Lovely, helpful, friendly staff. Good food. Excellent room, especially the bed & bathroom. Brilliant (and a relief) to be able to charge electric car overnight. Hope you can get more of the charge points operational again soon. Affordable price for two (£80) "

"Helpful staff"