Candlewood Suites San Antonio Schertz by IHG

2.5 star property
Hotel in Schertz with a fitness center and a seasonal outdoor pool

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Photo gallery for Candlewood Suites San Antonio Schertz by IHG

BBQ/picnic area
Exterior
Exterior
Exterior
1 bedroom, individually decorated, desk, laptop workspace
Candlewood Suites Schertz, an IHG Hotel, offers practical comforts near San Antonio's energy. Enjoy the seasonal outdoor pool, gym for fitness routines, and free WiFi to stay connected. The attentive staff is ready to assist with any needs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is AED 327
AED 376 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

Studio Suite, 1 Queen Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
17145 N Interstate 35 Frontage Road, Schertz, TX, 78154

What's nearby

  • Rolling Oaks Mall - 7 min drive - 10.5 km
  • Randolph Air Force Base - 9 min drive - 8.3 km
  • Joint Base San Antonio - 9 min drive - 8.3 km
  • Morgan's Wonderland - 10 min drive - 14.6 km
  • Natural Bridge Caverns - 13 min drive - 16.5 km

Getting around

  • San Antonio Station - 22 min drive
  • San Antonio International Airport (SAT) - 23 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪QuikTrip - ‬3 min drive
  • ‪Bill Miller Bar-B-Q - ‬18 min walk
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Whataburger - ‬18 min walk

About this property

Candlewood Suites San Antonio Schertz by IHG

Property highlights
At Candlewood Suites San Antonio Schertz by IHG, you can look forward to a grocery/convenience store, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Barbecue grills, a front-desk safe, and concierge services
  • Luggage storage, a vending machine, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 80 individually decorated rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 43-inch flat-screen TVs with streaming services and premium channels
  • Free infant beds, coffee/tea makers, and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from January to January
Pool access available from 6:30 AM to 9:00 PM

Property is also known as

Candlewood Suites San Antonio Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel
Candlewood Suites San Antonio Schertz an IHG Hotel
Candlewood Suites San Antonio Schertz by IHG Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel Schertz

Frequently asked questions

Does Candlewood Suites San Antonio Schertz by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM–9:00 PM.

Is Candlewood Suites San Antonio Schertz by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Candlewood Suites San Antonio Schertz by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites San Antonio Schertz by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites San Antonio Schertz by IHG?

Check-out is at 11:00 AM.

Where is Candlewood Suites San Antonio Schertz by IHG located?

Situated in Schertz, this hotel is 3 mi (4.8 km) from Schertz Dog Park and 3.1 mi (4.9 km) from Olympia Hills Golf Course. Cibolo Creek - Schertz Trailhead and Cibolo Creek - Veterans Park Trailhead are also within 6 mi (10 km).

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Candlewood Suites San Antonio Schertz by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 143 out of 260 reviews
Rating 8 - Good. 47 out of 260 reviews
Rating 6 - Okay. 29 out of 260 reviews
Rating 4 - Poor. 18 out of 260 reviews
Rating 2 - Terrible. 23 out of 260 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and comfortable.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really friendly and they went advice and beyond for us.
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were all incredibly kind and helpful! The room was clean and comfortable with everything we needed to cook meals. Will stay here on our next trip to San Antonio!
Stayed 5 nights in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

I have stayed here before and this time it was nothing like the last. Cleaners do not come in to clean we had to go get towels ourselves multiple times there is roaches and other bugs throughout the hotel and the whole hotel has constant odors. Check in early if not they cancel your reservation regardless if paid for
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean location, no eating establishments within walking distance was kind of a bad deal.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the room was very nice if there was anything needed it was to have more dish towels in the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elsa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

T service

Front desk terrible and rude lady even fought me for a parking space because I think she was late for work.
Stayed 1 night in Apr 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel EVER

This Candlewoods Suite is AMAZING!! The hotel was clean, beautifully furnished, QUIET, and the staff was friendly and knowledgeable! Will be back at the end of March!!!
Stayed 1 night in Feb 2023

10/10 Excellent

Angie

Quick & easy check in
Stayed 1 night in Jan 2023

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Great deal! And great stay.
Stayed 2 nights in Dec 2020

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and everything was great
Stayed 11 nights in Jun 2022

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Stay

Overall the hotel is nice and clean. Staff members were, pleasant, helpful.. Professional
Stayed 3 nights in Jul 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable hotel

The front desk agent was super nice and helpful! I wish I could remember his name. This is a comfortable, clean hotel with nice sized rooms. It's on the freeway, but we just put white noise on our phones and slept fine!
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Liked: Room comfort

It was just okay

Room was a bit ran down. Even though my daughter had to use her room key to enter the hotel...the front desk lady gave her a hard time and accused her of not being a guest. Very rude.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sylvia

Liked: Property conditions & facilities, room comfort

Will stay again.

Overall very nice. A couple of supplies needed to be refilled before arriving such as tissue box and shower gel in container.
Stayed 1 night in Jul 2023

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ice storm in Dallas

My SO could not drive back to the Dallas area on Monday night due to the bitter freeze, so we booked an additional night at Candlewood. The service was excellent! The room was clean! We’ve stayed here before and it never fails to satisfy us.
Stayed 1 night in Jan 2024

2/10 Terrible

Lilah

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outside was filthy entry way smelled like dog piss in elevators smelled like dog piss
Stayed 2 nights in Aug 2024

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

It was good execept was given a different room from what I had chosen. Other then that, it was good.
Stayed 1 night in Feb 2023

10/10 Excellent

Pamala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suite was so nice We loved the kitchenette area, my husband and I were able to fix breakfast without having to buy it. We had a small incident in the first room we had and they didn't hesitate to give us with another room. They apologized for the inconvenience . Overall , everything was nice and the staff was very helpful. I am going to stay there again when I go back to Sann Antonio, TX.
Stayed 9 nights in Jul 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Other than small front door parking. The stay was completely comfortable. King size studio. Soaps provided. Fresh linens. Kitchenette. Tv. Bed. Clean. Clean. Clean.
Stayed 1 night in Jul 2023

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful! Next to the freeway with construction made some rooms noisy. Some of the pots and pans were worn and could use replacements. The shower curtains could be longer to keep the shower water in the tub. The pullout bed was slightly better than sleeping on the floor. Overall, good. Would stay there again.
Stayed 7 nights in Apr 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the property was decent. The walls are paper thin and our neighbor played loud music 3 of the 4 nights which was very frustrating. The pull out couch was also very uncomfortable. The downstairs little store was super convenient and the gym was nice. Stay was fine, but I would choose to stay elsewhere next time overall
Stayed 4 nights in Feb 2023

4/10 Poor

victor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

My stay in the candlewood suites in schertz,TX.

Staff was rude and made personal paying to sleep there walk around the main entrance to side entrance because they didn’t feel like unlocking the main entrance door keep in mind it was 29 degrees outside. The shower didn’t have a lip to keep the water on the shower floor IN THE SHOWER so eventually the water ends up going everywhere in the restroom floor.
Stayed 9 nights in Dec 2022