Find all hotels by Independent in San Carlos City

"Clean room but needs update. Staff was great and responsive."

"The breakfast menu is good. It's not monotonous. They have good internet connection. Room is clean however some of the complimentary like slippers & hairdryer, i guess you have to request them. They should have come handy for the guest right away though. Just bring your own toiletries if you're staying for a week or more. Not saying anything else. We're still grateful that they really good staffs. We wanted to stay longer but we found another place that is closer and more accessible for walking around and much closer to the malls."

"Ideal resort for young kids. It’s much like camping so if that isn’t your thing, you may be disappointed. Interesting rooms, ample beds and bedding. The A/C does keep the room cold. We stayed in a teepee. Two bunks as you enter, one on either side. Sink in front of you, shower to the left, toilet to the right. Showers are cold room is tight but perfect for what you are there for….to enjoy the waterpark. Waterpark is very fun. They have plenty of cottages(shelter) to rent for your stay, ideal for having a place for everyone to meet back. The breakfast was very good and we also ate at the restaurant for dinner as we had packed a small amount of food for lunch. I thought the staff was extremely friendly and I did not think this resort was expensive, as I’ve seen in other reviews. If you’re from the US, its around 120 for the room which includes the waterpark and breakfast…4 guests is 30/person. The waterpark alone is worth that. Your kids will love the decorations and will definitely enjoy the waterpark. I loved it so much, I booked another night. Set your expectations correctly, this is more like a really fun camping trip than a fancy disney resort."

"The water pressure was..... not great. The water heater was only hot, too hot, and OMG! There was a tap but no bucket and dipper because we would have used that! Great value good location highly recomend and will stay there again"

"The resort itself is picturesque but deep down it needs some renovations especially in the rooms . I got to stay in 4 different rooms over a 3 weeks there & all but the final room had issues of one kind or another. The staff are very friendly and that was the standcout of my visit there ."

"It was only a quick visit but we enjoyed our stay. Casa bella is well appointed and Spacious. "

"We had dinner in the restaurant and it was excellent. The free breakfast was better than expected based on some of the other reviews."

"Wave pool was invigorating. Staff was all so polite and considerate. The 4 bunk dormitory worked well for our party of 4 kids and 4 adults but the cr was inadequate. Loved the flowers, trees, and plants on the property. The food was all good. Place reminded me of camp from when I was a kid. The drive there was an adventure too. Ty for the memories. "

"Very basic but the pool was really nice! Check-in was very time consuming and problematic. There was a Security Guard who thought we had the wrong location.. then he checked and directed us around to the back of the property where we met with hotel reception staff who could not confirm My registration and had to call their boss to get us a room. The room was not really ready because they say that they were not expecting us! "