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Jardines de Luz

2.5 star property
Colonial hotel in San Cristóbal de las Casas with a 24-hour front desk

Choose dates to view prices

Jardines de Luz, in Santa Lucía's center, offers a quiet retreat with beautiful gardens and an on-site mall. Guests enjoy free WiFi, a full breakfast, and an arcade room. Visitors consistently praise the property's excellent condition.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is AED 130
AED 154 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Flat-screen TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
Wardrobe or closet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
In-room safe
Desk
Wardrobe or closet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Flat-screen TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
Wardrobe or closet
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
Wardrobe or closet
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • 35 sq m
  • Sleeps 5

About the neighborhood

Map
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Arches of Carmen - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Ciudad Cuauhtemoc - 6 min walk - 0.6 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Taqueria El Charrito - ‬4 min walk
  • ‪El meson del Taco - ‬4 min walk
  • ‪Casa de Las Lolas - ‬4 min walk
  • ‪Restaurant Caminante Las Casas - ‬2 min walk
  • ‪Pollo Brujo - ‬4 min walk

About this property

Jardines de Luz

Hotel near Santo Domingo Handicraft Market
Located close to Arches of Carmen and Ciudad Cuauhtemoc, Jardines de Luz provides a terrace, a shopping mall on site, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and a reception hall
  • 1 meeting room, tour/ticket assistance, and a front-desk safe
  • Smoke-free premises, a porter/bellhop, and a banquet hall
  • Guest reviews speak well of the overall condition
Room features
All guestrooms at Jardines de Luz have amenities such as free WiFi, safes, and free bottled water.
More amenities include:
  • Bathrooms with shower/tub combinations and shampoo
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:30 AM to 12:30 PM for a fee: MXN 75 per person
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Shopping mall

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 75 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is limited hot water on site
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property

Property is also known as

Hotel Jardines Luz
Hotel Jardines Luz San Cristobal de las Casas
Jarnes Luz Cristobal las Casa
Jardines Luz San Cristobal de las Casas
Jardines de Luz Hotel
Hotel Jardines de Luz
Capital O Jardines de Luz
Jardines de Luz San Cristóbal de las Casas
Jardines de Luz Hotel San Cristóbal de las Casas

Frequently asked questions

Is Jardines de Luz pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Jardines de Luz?

As of 21 November 2025, prices found for a 1-night stay for 2 adults at Jardines de Luz on 22 November 2025 start from $41.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Jardines de Luz?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Jardines de Luz?

Check-out is at noon. Late check-out is available for a fee.

Where is Jardines de Luz located?

Located in Santa Lucía, this hotel is within a 5-minute walk of Santo Domingo Handicraft Market and Arches of Carmen. Ciudad Cuauhtemoc and San Cristóbal de las Casas Cathedral are also within 10 minutes.

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Jardines de Luz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 178 reviews
Rating 8 - Good. 55 out of 178 reviews
Rating 6 - Okay. 37 out of 178 reviews
Rating 4 - Poor. 14 out of 178 reviews
Rating 2 - Terrible. 14 out of 178 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Disliked: Property conditions & facilities, room comfort

You'll get what you paid for! 👍

Bad choice! My Bad choice! It was not what i was expecting! My mistake. 😔 Good breakfast afterall. It night be a Good place for a low budget vacation trip. Gracias! I still love San Cris. 😍
Stayed 2 nights in Feb 2024

4/10 Poor

Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water to shower for new years day, the shower was falling to pieces literally and the bathroom was flooding most of the time.
Stayed 2 nights in Dec 2023

6/10 Okay

Ivan

Liked: Staff & service
No me gustó que escanearan mi INE, aparte me hicieran firmar un papel de política de blancos, cuando es algo que se sabe que se ensucian rápido, aparte no había lugar de estacionamiento, y le dieron preferencia a otros huéspedes, aparte la habitación con cama King no tenía aire acondicionado ni calefacción, solo 1 ventana sin protección al jardín con riesgo que alguien entrara a la habitación, Lo peor es que el baño tiene una ventana que sirve como respiradero hacia el cuarto de servicio!! Solo tiene una cortina sobre puesta que se está cayendo!!! Ni siquiera tiene polarizado y era súper incómodo cuando entraban porque se escuchaba y uno se sentía observado, el cuarto hacia un ruido de un zumbido !! Como si estuviera a lado de un cuarto de máquinas o algo, no está insonorizado y para terminar al finalizar te piden que te quedes para checar el cuarto en ningún otro hotel y lugar me habían pedido eso !! La vdd que dejó mucho que desear por el precio, en fin tienen muchas oportunidades de mejora.
Stayed 1 night in Apr 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable el espacio, habitaciones cómodas y muy accesible por buena ubicación.
Stayed 1 night in Mar 2025

6/10 Okay

Obeth

Liked: Staff & service
Die Dienstleistung war super, das Personal freundlich, nett und hilfsbereit. Sie haben mein Wunsch erfüllt mit dem ruhigen Zimmer, leider war die Sauberkeit nicht so ideal. Aber das Preis Leistungsverhältnis war in Ordnung
Stayed 1 night in Jan 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegué y no tenían la habitación reservada, me redirigeron a otro hotel espantoso, cómo disculpa me ofrecieron un desayuno gratis. Por la hora no tuve otra opción mas que quedarme en las condiciones que me ofrecieron
Stayed 1 night in Dec 2024

4/10 Poor

Luis Alberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lamentablemente el pago que me apareció en la plataforma no se me respeto, y page un poco más, es la primera vez que me pasa con un hotel, claro que he pago los impuestos pero no mas de 600 pesos, al final se pago para no buscar otra estancia, la persona que me atendio no fue cortes y no me ayudo con mi equipaje, es una pena ya que llevo varios años usando este hotel. El baño tiene un problema, al usar la regadera, se sale el agua del cancel, y se llena de agua y es incomo usar el sanitario con el piso mojado "en charcado".
Stayed 2 nights in Sep 2024

6/10 Okay

Yessenia

Liked: Cleanliness
La regadera no servia
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE MANUEL

Liked: Amenities
Bueno, calidad y precio
Stayed 1 night in Jun 2024

2/10 Terrible

Perla esmeralda

Disliked: Cleanliness, staff & service, property conditions & facilities
Habituación no tan limpia con polvo en las sábanas. No respetaron mi pago realizado, no pudieron realizar mi factura. No dan solución ante este tipo de situación, no lo recomiendo.

8/10 Good

Ana Mitzi Hernández

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio en el restaurante, no me gustó mucho las camas son muy bajas
Stayed 3 nights in Sep 2023

10/10 Excellent

Francisco José Ortiz

Liked: Cleanliness, staff & service, property conditions & facilities
Es perfecto en precio y calidad, el personal muy amable!!!
Stayed 6 nights in Jul 2023

2/10 Terrible

Eder Limbano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una tortura

Debería llamarse jardines de la oscuridad y no jardines de la luz ya que la luz es realmente tenue, O bien deberían cambiar de nombre y ponerle la cama de piedra porque eso es lo que son sus camas unas piedras , en realidad una verdadera tortura quedarse en este hotel, comenzando porque la cama no tiene cabeceras , la ropa de cama sucia , en especial la de las almohadas , no tienen espejo más que el del baño para peinarse , la iluminación malísima tanto que para peinarme intenté alumbrar un poco más con mi celular, el estacionamiento un lío para poder salir ya que había un evento y taparon la salida con otros vehículos , la regadera salpica el agua por todos lados y la cereza en el pastel, quieres descansar y dede las 7 am se escucha el ruido del restaurante
Stayed 1 night in Mar 2023

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaban las instalaciones limpias y accesible y cerca del centro
Stayed 1 night in Jul 2022

8/10 Good

Alejandra

Liked: Staff & service, amenities, property conditions & facilities
Todo super bien buen ambiente exelente lugar buen trato en tamto a limpieza si un poco de polvo en lo q don las cabeceras de las camas
Stayed 1 night in Apr 2022

6/10 Okay

marc

Liked: Cleanliness, staff & service
It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
Stayed 1 night in Apr 2022

4/10 Poor

Edel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegar a las 3 y que no esté lista la habitación que podía ocupar desde la 1 es malo, pero la actitud del personal es peor.
Stayed 1 night in Mar 2022

10/10 Excellent

Reynol

Liked: Cleanliness, staff & service, room comfort

Confortable

Un hotel en muy buena ubicación, colchones muy viejos y estacionamiento muy reducido. Pero el costo es comprensible
Stayed 1 night in Feb 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Stayed 3 nights in Feb 2022

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estavan un poco desgastadas las camas (duras)
Stayed 1 night in Feb 2022

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien excepto el eco que se produce en la parte baja y se escuchaba demasiado ruido y camas medias duras
Stayed 2 nights in Feb 2022

4/10 Poor

Amado Juan

Liked: Cleanliness
Disliked: Room comfort

Reservaciones

Reserve por internet una habitación superior (cama king size y tina de baño), no me la dieron bajo el argumento de que estaba en reparación me dieron de 2 camas matrimoniales y sin tina de baño.
Stayed 2 nights in Jan 2022

4/10 Poor

SALOMON

Liked: Cleanliness, property conditions & facilities, room comfort

Careful with double charges

They charged my credit card twice and couldn't refund. That is not nice. I'll call hotels.com to see how they can help me
Stayed 1 night in Dec 2021

8/10 Good

Oscar Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia inigualable

Muy agradable la estancia, un lugar inigualable San Cristobal de las Casas, un viaje que no lo esperabamos asi, rebaso nuestras expectativas.
Stayed 1 night in Dec 2021