Located in San Cristóbal de las Casas, Santuario Las Escaleras is in the city center. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Amber Museum of Chiapas and Regional Costume Museum are cultural highlights.
Angel Albino Corzo Intl Airport (TGZ) - 71 min drive
Restaurants
Café la Selva - 3 min walk
Antojitos Carmelita - 1 min walk
Las Pichanchas - 3 min walk
Namandí Café & Crepas - 3 min walk
Yo'o Moc Tamales - 3 min walk
About this property
Santuario Las Escaleras
Hotel located in De La Merced
Take advantage of a terrace, a garden, and a library at Santuario Las Escaleras. Treat yourself to spa services, such as a body scrub, a massage, or aromatherapy. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a restaurant.
You'll also find perks like:
A roundtrip airport shuttle (surcharge), concierge services, and smoke-free premises
Tour/ticket assistance, a 24-hour front desk, and wedding services
Multilingual staff, a TV in the lobby, and luggage storage
Room features
All guestrooms at Santuario Las Escaleras feature thoughtful touches such as bathrobes, in addition to amenities like free WiFi and minibars.
More conveniences in all rooms include:
2 bathrooms with free toiletries
40-inch flat-screen TVs with digital channels
Daily housekeeping and phones
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
1 restaurant
Things to do
Spa services
Family friendly
Laundry facilities
Conveniences
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Outdoors
Garden
Terrace
Spa
Aromatherapy
Body scrubs
Couples treatment room(s)
Massages
Reflexology
Accessibility
This property does not have elevators
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Bathroom
2 bathrooms
Bathrobes
Free toiletries
Hair dryer (on request)
Towels
Entertainment
40-inch flat-screen TV
Digital channels
Food and drink
Minibar
More
Iron/ironing board (on request)
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 189 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Las Escaleras
Las Escaleras Hotel San Cristobal de las Casas
Las Escaleras San Cristobal de las Casas
Frequently asked questions
Is Santuario Las Escaleras pet-friendly?
No, pets are not allowed at this property.
How much is parking at Santuario Las Escaleras?
This property doesn't offer parking.
What time is check-in at Santuario Las Escaleras?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Santuario Las Escaleras?
Check-out is at noon.
Does Santuario Las Escaleras provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 189 per vehicle applies.
Where is Santuario Las Escaleras located?
Located in De La Merced, this hotel is steps from Amber Museum of Chiapas and Church of San Cristobal. La Merced Church and Regional Costume Museum are also within 5 minutes.
Santuario Las Escaleras Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a unique hotel. The pros are the daytime staff, Rolando, and Oscar. It is clean and offers a spacious room. This hotel could be so much more if they had a refrigerator or coffee pot in the room. If they had a guard rail coming down the stairs as if you’re on a higher floor, it would be very treacherous, there is a restaurant upstairs in fact above the unit we stayed in, but no one told us that . it would have great views the bed was very comfortable. It is not far from the walking streets of the town, but it is up here so coming back you do have to walk up here and know where you are walking to.
We sure enjoyed our stay. It was a friendly welcome and they assisted us with our bags to our room. Real attention to detail is a highlight at this hotel. Flowers in the room, a nice greeting on the TV screen, a warm welcoming letter. The restaurant had good food, service and the staff was always helpful. We slept in a big comfortable bed in a nice peaceful environment. It was all good. We wouldn't hesitate for one minute to return there.
Iris and the staff is really nice and make you feel welcome and at home! I really enjoyed the upgrade, the amenities, but specially their warm and kind service!