"Beautiful Hotel, Disappointing Guest Experience.The hotel itself is beautiful, and we truly enjoyed our stay. However, one unpleasant encounter with a staff member named Christine left us disappointed.My friends and I, who were visiting from the US, were having a wonderful time taking photos and making memories when Christine approached us and rudely reprimanded us, saying that taking pictures in the lobby was not allowed. We were caught off guard by her approach and the way she spoke to us.The...
"Staff is great and friendly. The bed in the room was terribl. Mattress is like sleeping on a sheet of plywood. Impossible to sleep on your side. Other things I didn't like...only 2 bath towels. In the heat I took two showers a day and had to reuse towel for second one. Should have 4 towels per room. Also..I saw cockroach twice during my stay in my room and a Lil gecko thing on the wall. Should have better seals on doors to stop that or traps. Lastly there was a sewer type smell coming out of...
"This was our third stay here at Alta. I like the comfort in the rooms, and the property is very peaceful and quiet - with the occasional airplane taking off. The parking lot has always been wide open when I have stayed here, and there is a security guard at the entrance. The Staff have always been super nice and helpful! it looks like a great place to have a company retreat as there are a lot of event spaces available."
"I will recommended the Marriot hotel in Mandaue. It was clean and I was amazed the staffs very quick to assist me. Foods were great and well prepared.
was a great hotel."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.