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The Hotel Castro San Francisco

2.5 star property
Hotel with rooftop terrace, near Golden Gate Park

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Hotel Castro San Francisco

Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated
Rooftop terrace
Exterior
Standard Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated
Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Outdoor SpaceOutdoor SpaceOutdoor Space

Explore the area

Map
4230 18th St, San Francisco, CA, 94114
  • Popular LocationCastro Street1 min walk
  • Popular LocationKaiser Permanente Medical Center3 min drive
  • Popular LocationUniversity of San Francisco4 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)30 min drive

Room options

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

Frette Italian sheets, premium bedding, individually decorated

Executive Suite (Self Check-in with Virtual Front Desk)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Frette Italian linens
  • 23 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room (Self Check-in with Virtual Front Desk)

Standard Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Standard Room (Self Check-in with Virtual Front Desk)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Frette Italian linens
  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Classic Room (Self Check-in with Virtual Front Desk)

8.3/10 Very Good

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Frette Italian linens
  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Exclusive Suite (Self Check-in with Virtual Front Desk)

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Frette Italian linens
  • 23 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

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Parking included
Free WiFi
Air conditioning
Laundry
9.0 out of 10, Wonderful, (952)
The price is AED 584
AED 673 total
includes taxes & fees
27 May - 28 May
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About the neighborhood

San Francisco

The Hotel Castro San Francisco is located in Castro District, a neighborhood in San Francisco, and is near a metro station. Alcatraz Island and Golden Gate Bridge are notable landmarks, and some of the area's popular attractions include California Academy of Sciences and San Francisco Zoo. Looking to enjoy an event or a game? See what's going on at Chase Center or Oracle Park. Spend some time exploring the area's activities, including winery tours.
Visit our San Francisco travel guideOpens in a new window

What's nearby

  • Castro Street - 1 min walk
  • Twin Peaks - 19 min walk
  • Golden Gate Park - 3 min drive
  • Kaiser Permanente Medical Center - 3 min drive
  • University of San Francisco - 4 min drive

Getting around

  • Castro Station - 4 min walk
  • San Francisco Station - 15 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • Toad Hall - 1 min walk
  • The Edge - 1 min walk
  • Twin Peaks Tavern - 4 min walk
  • 440 Castro - 3 min walk
  • Cafe De Casa - 4 min walk

About this property

Entire place

The Hotel Castro San Francisco

Hotel with rooftop terrace, near Golden Gate Park
Along with a rooftop terrace, this smoke-free hotel has a front-desk safe and free WiFi in public areas. Housekeeping is available on request.
The Hotel Castro San Francisco offers 12 air-conditioned accommodations with espresso makers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. Smart televisions come with digital channels and smart speakers.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. This San Francisco hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Activities

  • Health/beauty spa
  • Outlet shopping
  • Winery tours

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco

Frequently asked questions

Is The Hotel Castro San Francisco pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hotel Castro San Francisco?

This hotel doesn't offer parking.

What time is check-in at The Hotel Castro San Francisco?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Hotel Castro San Francisco?

Check-out is at 11:00 AM.

Where is The Hotel Castro San Francisco located?

Located in Castro District, this hotel is 0.1 mi (0.1 km) from Castro Street and within 3 mi (5 km) of Golden Gate Park and Presidio of San Francisco. Moscone Convention Center and Chase Center are also within 3 mi (5 km). Castro Station and 17th St & Castro St Stop are within a 5-minute walk.

The Hotel Castro San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 53 reviews" "
Rating 8 - Good. 8 out of 53 reviews" "
Rating 6 - Okay. 6 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.
Stayed 1 night in Apr 2024

2/10 Terrible

Amy

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
Castro is great, but if you're doing anything but partying don't stay here. This is a loud party hotel with no staff - literally no staff - so don't expect any service whatsoever. This isn't hyperbole: the hotel operates on an app-based model with no front desk and no on-site staff. You check in via your phone. We asked for 2 extra blankets at 4pm, the person (probably overseas) who was responding told us to look in a cabinet on the first floor. No blankets there so that's it. Around 9pm we get another text response, "We can get you blankets tomorrow." There was a party on the floor above us - good for them, have fun. But of course we can't sleep. We left for another hotel around 11pm, had to fight to not get charged for the next several nights and still got charged for the night we had to leave. They want to make more money by having literally zero staff but hotels don't function with zero staff. This is a non-functional hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Audel

Stayed 2 nights in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

carole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this boutique hotel!
What a great boutique hotel! The check in process was very easy and they accommodated me with an early check in. Location was perfect. New, fluffy towels, Nespresso machine and electric kettle a plus!
Stayed 1 night in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were absolutely wonderful and I felt safe as a solo AFAB traveler! Also, the staff were super kind and so helpful! I was super grateful for all of their help and they answered all of my annoying questions and made me feel at ease! Wonderful group of folks and stunning property!
Stayed 2 nights in Jan 2024

10/10 Excellent

Carina

Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a quick stay
I really enjoyed the location. It was so close to the Muni station and lots of great restaurants and bars. The free drinks with the tokens were a wonderful surprise. I did have a problem with the shower. I enjoy nice hot showers and, unfortunately, the water became luke warm within 10 minutes. Maybe that’s to encourage people to get out faster but right now, during the Winter, I like getting out of the shower nice and toasty. There was also a lot of noise happening at night and I don’t mean street noise, which was an anticipated concern. We kept hearing dishes clinking until nearly midnight, which I thought was strange. Overall, I would recommend this location.
Stayed 1 night in Dec 2023