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The Hotel Castro San Francisco

2.5 star property
Hotel with a rooftop terrace, near Golden Gate Park

Choose dates to view prices

The Hotel Castro San Francisco provides a vibrant base near Golden Gate Park. Travelers can connect using the in-room WiFi, take in city panoramas from the rooftop terrace, or enjoy the outdoor entertainment options. The prime location consistently earns praise from visitors.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Outdoor Space
  • Free WiFi

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

Frette Italian sheets, premium bedding, individually decorated

Executive Suite (Self Check-in with Virtual Front Desk)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Classic Room (Self Check-in with Virtual Front Desk)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Exclusive Suite (Self Check-in with Virtual Front Desk)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
4230 18th St, San Francisco, CA, 94114

What's nearby

  • Castro Street - 1 min walk - 0.1 km
  • Castro Theatre - 3 min walk - 0.3 km
  • Mission Dolores Park - 10 min walk - 0.8 km
  • Twin Peaks - 13 min walk - 1.1 km
  • Golden Gate Park - 3 min drive - 2.2 km

Getting around

  • Castro Station - 4 min walk
  • San Francisco Station - 15 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Badlands - ‬1 min walk
  • ‪440 Castro - ‬3 min walk
  • ‪The Edge - ‬1 min walk
  • ‪Toad Hall - ‬1 min walk
  • ‪Cafe Mystique - ‬2 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Hotel Castro San Francisco

Hotel with a rooftop terrace, near Golden Gate Park
Along with a rooftop terrace, this smoke-free hotel has a front-desk safe and free WiFi in public areas. Housekeeping is available on request.
The Hotel Castro San Francisco offers 12 air-conditioned accommodations with espresso makers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 43-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. This San Francisco hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Activities nearby

  • Health/beauty spa
  • Outlet shopping mall
  • Winery tours

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco

Frequently asked questions

Is The Hotel Castro San Francisco pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Hotel Castro San Francisco?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Hotel Castro San Francisco?

Check-out is at 11:00 AM.

Where is The Hotel Castro San Francisco located?

Located in Castro District, this hotel is steps from Castro Street, and within 3 mi (5 km) of Golden Gate Park and Moscone Convention Center. Presidio of San Francisco and Chase Center are also within 3 mi (5 km). Castro Station and 17th St & Castro St Stop are within a 5-minute walk.

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Reviews

The Hotel Castro San Francisco Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

8.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 71 out of 103 reviews
Rating 8 - Good. 15 out of 103 reviews
Rating 6 - Okay. 10 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very cool vibe.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Very comfortable and convenient location, near lots of attractions. Professional management and smooth operations. The rain fall shower was so relaxing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though this hotel room was significantly smaller than expected, it was well appointed, safe, super clean, and in an amazing location. You can't really beat the location. I appreciated the no hassle check-in process, and I really liked the virtual front desk. I'd definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Epic rainfall shower

Amazing boutique hotel experience. Loved the epic rainfall shower!
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The property was very well located. It was a short walk to restaurants, shops and public transportation. Check-in was virtual, easy and convenient. The property manager checked with us shortly after arriving to make sure we were satisfied with everything. Highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels of all time. Very convenient and is by everything. The staff is very nice and I love the bar downstairs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, could be more thorough with cleaning.

Everything was good, except the room had some sawdust from construction (?) and had to clean up cigarette mess from the porch from someone else.
Stayed 1 night in Sep 2025

10/10 Excellent

Scotty

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Location good, value questionable

Good location, but expensive for the size of the rooms especially considering there were no staff on site.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! We loved our stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Perfect location, size and layout plus so many modern additions like Google TVs and hub. So much attention to detail overall. Will definitely stay here again when Im lucky enough to get back to SF! There's only one very small critique and that's the shower water pressure could be a little stronger but it was sufficient as is.
Stayed 3 nights in May 2025

8/10 Good

Paul

Liked: Amenities
Lacked the human element
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in-out experience. Bed was soooo comfy!
Stayed 1 night in Feb 2025

6/10 Okay

Elena

Liked: Cleanliness, staff & service, property conditions & facilities

Overnight stay

Cozy and clean. But the walls are thin, I heard people talking and playing music all night . Close to restaurants and bars. Pretty safe to walk outside at night.
Stayed 1 night in Apr 2025

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, The rooftop deck is an amazing😎😎
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SF Castro

Great location. Check in easier than I expected. Would stay again.
Stayed 8 nights in Oct 2024

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised on how great this hotel was! Perfect for a solo trip and staying in a historic neighborhood

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, nice, unique, awesome location.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the hotel!

The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.
Stayed 5 nights in Jul 2024

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this boutique hotel!

What a great boutique hotel! The check in process was very easy and they accommodated me with an early check in. Location was perfect. New, fluffy towels, Nespresso machine and electric kettle a plus!
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the Castro. Easy access.
Stayed 1 night in Oct 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place in the Castro

Very compact room. Glad I was traveling solo as I felt two people in the room would have been too tight. There was noise from the bar underneath the hotel and on the street that facilitated the need for white noise to drown it out if trying to go to bed before 1am. Location is great to everything in the Castro.
Stayed 4 nights in Jan 2025