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Delicious fresh breakfast buffet, wonderful staff

This is a nice little property with a casino right across the parking lot. Daniela checked me in, she was very friendly and helpful.

We found the hotel and the staff to be professionally managed and clean. We were not familiar with the neighborhood so we were warned to be careful because the hotel was not in the best neighborhood. The hotel room was clean and it accommodated our needs for our trip to San Jose.

Best hotel in San Jose. Also... location, location, location

Everyone was so friendly and helpful from desk to the cleaning staff. Service was impeccable. I love the restaurant. The food was excellent and the drinks were the best I’ve had. We went there two of three nights and I regret not being able to go our last night. I will definitely be back when I return to San Jose

Everything was excellent, service, food and the most beautiful people. One thing that really annoyed me, every time your phone is unused for more than 10 minutes, you have to re-enter the WiFi code, as well as with your laptop

Nice hotel with all the amenities and close to the airport. Has a variety of restaurants nearby that are walkable. Will stay there again.

The hotel is charming and beautiful--it was once a coffee magnate's villa. The floors have beautiful tiles and the ceilings are high. There are several lovely furnished terraces to enjoy and a blue tiled hot tub and pool area, with a slide or stairs from one to the other. There is also a workout room. We could not stay for the free breakfast due to our early departure. There is parking at the hotel for a reasonable fee, which we took advantage of as we had a rental car. The front desk folks...

The staff at the Bougainvillea welcome and get to know each and every one of their guests. You feel like you are a guest in their own home. The rooms are clean and spacious with great views of the mountain or the garden - I had a tree top view of a flowering Margarita tree - sensational! The dining is good and the prices comparable to most restaurants. Don't expect a bargain as there are none in Costa Rica. However, the breakfast is free, substantial and you can have as much as you want of...

This is a brand new property, recently built. This hotel has a great location, steps from the Costa Rica Convention Center, there are shopping malls, clinics, restaurants, at walkable distance. There is shuttle service to the SJO airport, Breakfast was great too including costarican typical food. Hope to be staying here again soon!

The casino had a wide range of gambling options and the 24hr bar has a lot of "social butterflies" to engage with.

It was an amazing experience! Friendly staff and clean amenities!

The hotel was right next to the airport which was great for our late arrival and early departure from Costa Rica. We arrived at 9:30pm and were able to check in and get a good night rest after our flight. We enjoyed the great breakfast in the morning before heading out. After exploring the country we came back for our second night here. We were able to walk to a restaurant nearby for our last dinner. Our flight was early in morning and we check out at 4:30am. They had a shuttle ready and took...

Location and staff. Excellent people working. Delicious breakfast.

Close to the airport, friendly staff, and clean comfortable rooms.

I was a little worried during the taxi ride to the hotel that I had made a terrible mistake in picking the hotel as some of the areas look a little rough (by American standards), however, once at the gated hotel I realized that I indeed had made a good choice when choosing the location as the property is incredibly calming and beautiful. Just know that since you are out of the city you will need to use Uber eat or a taxi to get food as there is no onsite restaurant.

Very nice hotel

When I say five stars I don't mean it is the best hotel in the country, I mean it does what it does really well in its price range. This is a comfortable and relaxing place. It is geared towards men who like to rest and watch a lot of sports. It is very clean and the hotel staff is very nice. They were very accommodating. The bartenders are friendly. The food is decent for Costa Rican standards. Sorry but Costa Rica isn't a food paradise. Not bad but nothing you will photograph and remember....

Staff was great, they have the shuttle to the airport and we were able to do an early check in

Best hotel yet among Holiday Inn including USA Their breakfast (all local food) was amazing!!