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"It was all around great experience "

"This is home away from home. The buffet is authentic and everything is homemade."

"Bars didn’t open till 10am and the pool closed early. I wasn’t able to book any dinner reservations until after 9pm and was given false promises. We will not be back to this resort. I’m bummed it was our 10 year wedding anniversary and our first time to Mexico. "

"Top of the line service and the hotel creates an experience for the travel the entire stay. Staff is very attentive and professionally trained for the most demanding guest. Child care services are top notch. Highly recommend you go and stay several extra days long than you want to. "

"We had an exceptional experience at the Viceroy Hotel while celebrating my fiancée’s birthday. The property itself is stunning with beautifully designed, modern, and effortlessly luxurious. We stayed in one of the penthouses. A special thank you to our host, Victoria, who truly made our stay unforgettable. She was attentive, responsive, and consistently went above and beyond to ensure every detail was perfect. She is definitely an asset to the resort. I’d recommend her if you’d like a host that takes pride and servicing her clients. Her level of care did not go unnoticed. I would also like to recognize “Hope” at the front desk for her professionalism and warm hospitality during check-in. She made the arrival experience seamless and welcoming. Overall, every staff member we encountered contributed to a high level of serve that exceeded expectations. We would absolutely return and highly recommend this resort to anyone seeking a refined and memorable stay."

"Close to ⛪️ mission San Jose that we love ❤️ chill peaceful friendly local 😊"

"The hotel facilities and cleanliness are excellent. However, the service is lacking. Some of the managers are not very service-oriented and can be quite petty."

"Food overall was average Drinks we sweet and not very good !! Beer was great ! The grounds were beautiful the rooms were great bed was comfy! "

"Great "