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The Club at Solaz, Luxury Villas

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for The Club at Solaz, Luxury Villas

4 outdoor pools, cabanas (surcharge), pool umbrellas
Winery
View from property
On the beach, water skiing
One Bedroom Villa Ocean View with Two Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Popular amenities

  • Kitchen
  • Hot Tub
  • Bar
  • All inclusive
  • Pet friendly
The current price is AED 2,589
AED 3,511 total
includes taxes & fees
31 Aug - 1 Sep

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
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Showing 12 of 12 rooms

View all photos for One Bedroom Villa Ocean View with Two Queen Beds

One Bedroom Villa Ocean View with Two Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

One Bedroom Villa Ocean View with Two Queen Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 120 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Villa with Hot Tub and King Bed

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Villa with Hot Tub and King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 120 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Four Bedroom Villa Ocean View with Hot Tub

Four Bedroom Villa Ocean View with Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Four Bedroom Villa Ocean View with Hot Tub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 258 sq m
  • Ocean view
  • Sleeps 14
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Villa Ocean View with Hot Tub

Two Bedroom Villa Ocean View with Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Villa Ocean View with Hot Tub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 195 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Villa with Hot Tub

Two Bedroom Villa with Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Villa with Hot Tub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 195 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa with 5 Beds and Hot Tub

Three Bedroom Villa with 5 Beds and Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Three Bedroom Villa with 5 Beds and Hot Tub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 178 sq m
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa Ocean View with 4 Beds

1 bedroom, premium bedding, in-room safe, desk

Three Bedroom Villa Ocean View with 4 Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 178 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Four Bedroom Villa with Hot Tub

Four Bedroom Villa with Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Four Bedroom Villa with Hot Tub

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 178 sq m
  • Sea view
  • Sleeps 14
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Villa Ocean View

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Villa Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 149 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa Ocean View with 5 Beds

1 bedroom, premium bedding, in-room safe, desk

Three Bedroom Villa Ocean View with 5 Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 178 sq m
  • Sea view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Villa Ocean View

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Villa Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 120 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom with Hot Tub and Two Queen Beds

One Bedroom with Hot Tub and Two Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

One Bedroom with Hot Tub and Two Queen Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 120 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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8.6 out of 10, Excellent, 238 reviews
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includes taxes & fees
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About the neighborhood

Map
Corredor Turístico CSL-SJC Km. 18.5, Cabo Real, San José del Cabo, BCS, 23405

What's nearby

  • Desert Park Natural Reserve - 12 min walk - 1.1 km
  • El Dorado Golf Club - 5 min drive - 6.6 km
  • Chileno Beach - 5 min drive - 5.4 km
  • Cabo Real Golf Club - 6 min drive - 4.3 km
  • Palmilla Beach - 8 min drive - 9.6 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 22 min drive

Restaurants

  • ‪Naos - ‬2 min drive
  • ‪Al Pairo - ‬1 min walk
  • ‪Cocina de Autor - ‬16 min walk
  • ‪Azul - ‬18 min walk
  • ‪Mako Restaurant - ‬4 min walk

About this property

The Club at Solaz, Luxury Villas

Luxury family-friendly resort near Palmilla Beach
A free breakfast buffet, an attached winery, and a swim-up bar are just a few of the amenities provided at The Club at Solaz, Luxury Villas. Adventurous travelers may like the fitness classes, canoeing, and paddleboards at this resort. Treat yourself to reflexology, a sports massage, or a manicure/pedicure at Ojo de Liebre, the onsite spa. Be sure to enjoy Italian cuisine at one of the 5 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include water skiing and boat tours. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Bike rentals, an electric car charging station, and supervised childcare (surcharge)
  • ATM/banking services, a vending machine, and a banquet hall
Room features
All 125 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Rainfall showers, free toiletries, and hair dryers
  • 52-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

All inclusive details

All-inclusive room rates at The Club at Solaz, Luxury Villas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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AED 1,860 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Al Pairo
  • Cascabel
  • Foresta
  • Mako
  • Riccio di Mare

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Canoeing
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Paddleboard
  • Water skiing
  • Winery
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • 9,583 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 125 and a deposit of USD 35 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 35 per day
  • Pet fee: USD 125 per pet (varies based on length of stay) plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Solaz Los Cabos Beachfront Resort San Jose del Cabo
Resort Solaz Signature Suites San Jose del Cabo
Solaz Signature Suites Resort San Jose del Cabo
Solaz Signature Suites Resort
Solaz Signature Suites San Jose del Cabo
San Jose del Cabo Solaz Signature Suites Resort
Resort Solaz Signature Suites
Solaz Los Cabos Beachfront
The Club at Solaz
Solaz Signature Suites
The At Solaz, Jose Del Cabo
The Club at Solaz, Luxury Villas Resort
The Club at Solaz, Luxury Villas San José del Cabo
The Club at Solaz, Luxury Villas Resort San José del Cabo

Frequently asked questions

Does The Club at Solaz, Luxury Villas have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The Club at Solaz, Luxury Villas?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at The Club at Solaz, Luxury Villas on 24 August 2025 start from $1,163.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Club at Solaz, Luxury Villas pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a deposit of USD 35 per day and a fee of USD 125 per pet, per stay. A cleaning fee of USD 125 also applies. Service animals are exempt from fees.

How much is parking at The Club at Solaz, Luxury Villas?

Self parking and valet parking are free at this property.

What time is check-in at The Club at Solaz, Luxury Villas?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Club at Solaz, Luxury Villas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Club at Solaz, Luxury Villas?

Some rate plans available at this resort are all-inclusive.

Where is The Club at Solaz, Luxury Villas located?

Nestled on the beach, this San José del Cabo resort is within a 15-minute walk of beach, Desert Park Natural Reserve, and Cuadra San Francisco. Cabo Real Golf Club and Chileno Bay are also within 2 mi (3 km).

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The Club at Solaz, Luxury Villas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 164 reviews
Rating 8 - Good. 21 out of 164 reviews
Rating 6 - Okay. 11 out of 164 reviews
Rating 4 - Poor. 2 out of 164 reviews
Rating 2 - Terrible. 5 out of 164 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vitali

Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel
Stayed 6 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
very clean, excellent view and service
Stayed 5 nights in Jul 2025

10/10 Excellent

OLEG

Liked: Cleanliness, amenities, property conditions & facilities
The grounds were beautiful and food was good but a bit expensive.
Stayed 7 nights in Jul 2025

10/10 Excellent

Opeyemi

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property with attention to details . Very neat and clean !
Stayed 5 nights in Jul 2025

10/10 Excellent

NAKUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, just perfect in every way!
Stayed 3 nights in May 2025

10/10 Excellent

Joe

Loved everyone
Stayed 4 nights in Jun 2025

10/10 Excellent

MARY ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property and the staff were excellent.
Stayed 6 nights in Mar 2025

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and well-located, with all the amenities. The only drawback we encountered was that there was some noise in the rooms, which are very close to the street. During the night, it's difficult to sleep due to the noise of nearby vehicles.
Stayed 4 nights in Jun 2025

10/10 Excellent

Roanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Beautiful property, friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Bertha Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Solaz Club in Cabo! We received a VIP upgrade (subject to availability), and our suite was absolutely amazing — spacious, spotless, with a breathtaking ocean view, and even complimentary evening housekeeping. The staff made our experience even more special. Paul helped us with our luggage and valet parking and gave us fantastic recommendations for local restaurants. At the pool, Alfonso and his colleague took such good care of my daughters and me, making us feel truly welcomed. The dining experience was also a highlight. The food at Mako, the Italian restaurant, and the poolside restaurant was outstanding. We especially loved the ceviche and the barbacoa tacos — both were unforgettable! The sea was another highlight: clean, calm, and safe for swimming, with Alejandro Pineda guiding us to make the most of the experience. Thank you, Solaz Club, for such a memorable trip. We can’t wait to return!
Stayed 5 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RETURNING 100%! I have used Expedia for countless trips, this is the first VIP Acess resort that actually provided me with a room upgrade, and for that reason, I am grateful and they have my family’s loyalty! Family trip at the Club at Solaz did not disappoint, we reserved a 2Bedroom room/villa and we received a 3bedroom 4 full baths room/villa! I cannot rave about it enough, the “kids” did not want to leave and neither did the parents. Our boys are 18/18/ and 21 years old and they loved the property as well. Lots of delicious restaurants and bars. We frequented the Mako restaurant because the aqua chile was phenomenal, along with their spicy shrimp tacos and the el Crunchy tacos. Our other notable meal was at Al Pairo where the food was delicious. The grounds for the hotel and stunning and the staff provided excellent service. Truly a wonderful vacation spot. Thank you Solaz for the wonderful stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and incredible staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Ruth J

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing time at The Club at Solaz! From the moment we arrived, the staff was incredibly helpful and kind—truly top-notch hospitality. What I loved most was the exclusivity and quiet atmosphere. No loud parties or chaotic crowds—just pure relaxation in a beautifully serene setting. The service was consistently excellent throughout our stay. The food was absolutely delicious, with every meal feeling like a thoughtful, high-quality experience. And the views? Just breathtaking. Whether you're poolside, at dinner, or on your balcony, the scenery is unforgettable. This is the kind of place where you can truly unwind and make lasting memories. I can’t wait to return again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 2 nights in Mar 2025

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of hwy noise other than that it is a beautiful property.
Stayed 6 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watched whales from our balcony. Sunday brunch was WONDERFUL!
Stayed 4 nights in Jan 2025

10/10 Excellent

Bob Kelechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Didn't care for the timeshare presentation or pushiness of the salespeople, but the resort was 10/10 otherwise. Absolutely lovely room and the views are to die for. Would come back again for sure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with friendly staff and breathtaking view. Would definitely come back again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Best stay in Cabo.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria ANTONIETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, all the staff went out of their way to help and make us feel at home.
Stayed 4 nights in Aug 2024

10/10 Excellent

NAKUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot, beautiful landscaping! Super zen!
Stayed 5 nights in Oct 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and I felt safe. The property had a team of ambassadors who was great and hospitable. The spa was amazing and everything was clean. The staff was consistently friendly and professional. My housekeeper was Jacqueline and she was very friendly and conversed with me. One day I came to find my room decorated in recognition for my birthday which was a delightful surprise. Andrea at the pool was wonderful, as well, and the staff at Mako were particularly exceptional, with many of them taking care to remember your name and what you order if you had been there before. One of the things to note is they require reservations for dinner at the restaurants. If they aren’t busy, this might not be a big deal except for the sushi restaurant, which seems to be excluded from everything. It would be nice if one of the pools might be adults only but can see why that might be a challenge to enforce. The only other thing I was not prepared for is this place sells vacations or timeshare-like packages and I was not advised of this beforehand, so I was disappointed to be caught off guard about the “invitation” that also turned into what I was told would be a 75-minute no obligation tour to a nearly daylong aggressive sales strategy. The property has a lot of indulgences that undoubtedly will sell itself and I do plan to return. For guests who stay on the residences side instead of the hotel, it would be nice to know (1) there is a distinction and (2) that there will be a pitch.
Stayed 7 nights in Jun 2025

6/10 Okay

Dipali

Service was below average
Stayed 8 nights in Dec 2024

10/10 Excellent

Kevin Gilnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the family vacation. Alejandra and Kayla were our ambassador and they were super generous and assisted what I needed.
Stayed 5 nights in Jun 2024

6/10 Okay

Aneil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the property are great . Unfortunately staff took money left in my jacket pocket. Hence the poor rating
Stayed 1 night in Dec 2024