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"Rooms are small but clean and with good aircon. Good that there is an airport shuttle, and that it’s also really close to the ferry terminal. Very noisy though if you’re on the end, it’s like there isn’t a window in, and you can hear everything outside so clearly. Didn’t realise there was a communal kitchen / pantry on each floor, would be good to explain this at check in as I was disappointed not to have a fridge. "

"Breakfast service is good especially the servers. Food is standard - variety of egg preparation - omelet and hardboiled, then mix of corned beef, hotdogs/sausages bread with spreads (butter, fruit jams). coffee is available. Dining area is so crowed on the days i stayed because the guests who were attending conference, students on tour are mixed to the regular visitors/tourists that at some point, you cannot anymore find seats. Guests who are in group - students on tour, guests on corporate meetings/conferences should have a separate breakfast area. dining early becomes very noisy because of them."

"Way too many stairs on unbelievable"

"good"

"Friendly and efficient staff"

"Front desk needs to be welcoming, smile to the guests. There faces look like they are not happy."

"The room was clean and spacious, the Staff was fantastic in being both extremely kind and helpful. The restaurant was exceptionally good both the Breakfast and dinner entrees were excellent. I spent a few weeks at The Lighthouse and will absolutely recommend a stay. JB "

" Sumilon Blue Water Resort is an incredibly beautiful escape, made even more special by the exceptionally friendly and hardworking staff. From the moment we arrived, every staff member greeted us with genuine smiles and made us feel immediately welcome. "

"Staff did not say hello or welcome us politely upon arrival, but did let us check in about 20 minutes early. Later in the day, we returned to the "shack", and noticed there was no hand soap in the bathroom, we asked for the WiFi password, and asked for the remote control to the television. We were then given some confusing excuse that the TV did not work due to compilcations due to the COVID lock down (which as we all know happened about 3 years ago at this point). The story about the unavailability of the TV became the sticking point in the minds of the couple running the hostel. When we tried to reassure the woman that we were disapointed about the TV, but were willing to go without, for some inexplicable reason she pressed the issue and began asking for forgiveness and walked away, only to come back to our room two more times, knocking heavily, insisting on speaking with us on the issue again! My wife asked her to stop disturbing us which she seemed reluctant to do. Finally, my wife felt uneasy after our interaction with the woman and insisted we find another hotel due to the uprofessional behaviour of the couple running the place and the unavailability of hostel staff. I regret leaving this negative review, but honestly do not understand why our experience is so different compared to other reviews here. The husband told me, that if we were not happy, to go ahead and complain to Expedia. I cannot recommend this place. Avoid at all costs, not worth the price or convenience."