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Casa Quetzal

3.5 star property
Colonial hotel in San Miguel de Allende with a 24-hour front desk

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Photo gallery for Casa Quetzal

Exterior
Family Villa | Living area
Reception
Master Suite | In-room safe, iron/ironing board, bed sheets
Master Suite | In-room safe, iron/ironing board, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

In-room safe, iron/ironing board, bed sheets

Deluxe Room

Highlights

Private bathroom
Coffee grinder
Free bottled water
In-room safe
In-room massage
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Villa

Family Villa | Living area

Family Villa

Highlights

Individually furnished
Individually decorated
Mini-fridge
2 bedrooms
Premium bedding
Private bathroom
Microwave
Toaster
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

Master Suite | In-room safe, iron/ironing board, bed sheets

Master Suite

Highlights

Private bathroom
Coffee grinder
Free bottled water
In-room safe
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, bed sheets

Junior Suite

Highlights

Private bathroom
Coffee grinder
Free bottled water
In-room safe
In-room massage
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Hospicio 34 Col. Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • Allende Garden - 3 min walk - 0.3 km
  • Plaza de Toros San Miguel de Allende - 3 min walk - 0.3 km
  • San Miguel de Allende Historical Museum - 5 min walk - 0.5 km
  • Juarez Park - 5 min walk - 0.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive

Restaurants

  • ‪San Agustín - ‬3 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬3 min walk
  • ‪El Pegaso - ‬3 min walk
  • ‪La Unica - San Miguel de Allende - ‬3 min walk
  • ‪El Manantial - ‬3 min walk

About this property

Casa Quetzal

Hotel near Church of San Miguel Arcángel
Casa Quetzal provides amenities like a terrace and a garden. Guests can connect to free WiFi in public areas.
Other perks include:
  • An area shuttle, babysitting (surcharge), and tour/ticket assistance
  • Concierge services, luggage storage, and a front-desk safe
  • A 24-hour front desk and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Casa Quetzal offer comforts such as safes and free bottled water.
Other conveniences in all rooms include:
  • Coffee grinders and irons/ironing boards

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 floor
  • 2 buildings
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Coffee grinder
  • Free bottled water

More

  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 10 2024 to June 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Casa Quetzal
Casa Quetzal Hotel
Casa Quetzal Hotel San Miguel de Allende
Casa Quetzal San Miguel de Allende
Hotel Casa Quetzal
Casa Quetzal Hotel
Casa Quetzal San Miguel de Allende
Casa Quetzal Hotel San Miguel de Allende

Frequently asked questions

Is Casa Quetzal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Quetzal?

This property doesn't offer parking.

What time is check-in at Casa Quetzal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Quetzal?

Check-out is at noon.

Where is Casa Quetzal located?

Located in Zona Centro, this hotel is within a 5-minute walk of Plaza de Toros San Miguel de Allende and Church of San Miguel Arcángel. Capilla de la Tercera Orden and El Chorro Street are also within 5 minutes.

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Casa Quetzal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 576 reviews
Rating 8 - Good. 204 out of 576 reviews
Rating 6 - Okay. 69 out of 576 reviews
Rating 4 - Poor. 18 out of 576 reviews
Rating 2 - Terrible. 15 out of 576 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Overall a great place to stay , walking distance to all tourist attractions
Stayed 2 nights in Feb 2023

10/10

Great service, really quite place and beautiful
Stayed 1 night in Mar 2024

8/10

Kind people and beautiful city!

10/10

Nice hotel. Like the scenery.
Stayed 3 nights in Oct 2022

10/10

Wonderful, unique hotel. We stayed at the spacious suite. Staff is there
Stayed 1 night in Jan 2024

8/10

Overall very happy with our stay. Parking in the area was a little problem but just a block away. Good location to the Centro.
Stayed 2 nights in Dec 2023

10/10

The hotel is close to the main plaza. Paulina was very helpful with everything, we wanted to recognize her efforts on making our stay memorable. The courtyard is nice and we sat out in the morning while enjoying our morning coffee.

8/10

Very colonial and traditional
Stayed 3 nights in Jun 2023

10/10

Decorations

10/10

Exceptional property
Stayed 1 night in Jul 2022

10/10

Scenery was great from the rooftop. We had our own little atrium outside our room. Bathroom was big and was able to put all our toiletries next to sink. It had a little fridge which was good too. Bed was comfortable and room clean.
Stayed 1 night in Oct 2022

10/10

A beautiful place to stay! our suit was cozy with great space. The staff were very nice Sarai and Paulina help us in our race to be in a wedding with faster service even with a box with needle and thread for last minute loose button. The valet option worked out perfectly. Thank you very much was an amazing experience in San Miguel
Stayed 1 night in Oct 2022

10/10

Beautiful quiet place!! Our room was gigantic, we had a sitting area with a dining table and a huge bathroom. They keep everything spotless. The hotel is walking distance to beautiful restaurants and the main town church (about three blocks away), yet far enough from all the touristic noise. Wonderful bedding and extremely quiet at night time. I would definitely recommend it <3
Stayed 3 nights in Nov 2022

6/10

Location is the main reason to stay there. Some staff was great some was not. Miscommunication am9ng them was an issue. Oh and by the way there is no pool.

2/10

Not worth for the price ! It is clean but the reception and main are is very poor dirty and not as posted online. It is not a 4 star hotel
Stayed 1 night in May 2023

8/10

Ok
Stayed 1 night in Sep 2022

4/10

Bathroom was not great. The sink was in bad shape. No tea or coffee in the room. No one spoke in English. Very difficult to access . Lots of stairs. I would not stay here
Stayed 2 nights in Oct 2022

4/10

nothing like there write ups , priced as a quality establishment and in reality totally sub parwouldnt pay half for this product. Poorly managed , overblown description a total disaster.
Stayed 2 nights in Aug 2022

2/10

The location is great; however, it’s a very old hotel with awful maintenance. Having an old building doesn’t mean you don’t care about the condition. We got a room at the entrance, by the street.. we asked to move and that was great because the young lady was very helpful and moved us to a different room. The next day it took 20 minutes to get hot water, the condition of the bathroom awful, everything was not very clean. Anyway I don’t recommend this hotel. To the owner: the only good thing is your personnel
Stayed 1 night in Feb 2024

8/10

We stayed 2 nights at Casa Quetzal, a quaint property that makes you feel like authentic Mexico with its style and decor. We really liked the property and it was about a 5 minute walk to city center. It was very spacious and the bed comfortable. Cons:wifi didn’t work, asked our car arrive at 12:40 as we had 1:00 reservation. Car didn’t arrive until 1:10. No heater and the room was cold. Our room wasn’t cleaned or bed made. We didn’t mind these cons too much but good things to know.

6/10

El lugar está bien ubicado pero esperaba algo mejor... Hacía calor
Stayed 2 nights in Mar 2024

10/10

Stayed 2 nights in Jun 2024

10/10

Absolutely loved this hotel! Super friendly staff and very attentive. Will definitely be back!
Stayed 3 nights in Mar 2024

8/10

Stayed 2 nights in Mar 2024

10/10

Un lugar fantástico- el ambiente y los empleados fueron muy amable. Me divertí mucho!
Stayed 3 nights in Mar 2024