Search Chalets in San Pablo de Heredia

"We had to wait for 30-40 minutes as the person capable of doing our check in was having dinner. The person at reception who received us when we arrived was not able to do our check in. He was nice about it but we had a long day and were eager to obtain our room. "

"Nuestra estancia fue muy buena, solo el transporte del aeropuerto no fue el planeado, el hotel aunque cuenta con transporte no va por los pasajeros si no te comunicas 72 horas antes de la llegada para que ellos se programen, en su defecto ellos te envían un transporte privado pero tú lo tienes que pagar. Al llegar al hotel tuvimos algunas dificultades con el desayuno que aparentemente según la agencia que contratamos no lo habíamos incluido. La persona que nos recibió se llama Alonso Olivares, nos hizo las acomodaciones necesarias y nos instaló y durante nuestra estancia siempre estuvo al pendiente que estuviéramos bien y disfrutáramos del viaje. También Tania nos ayudó para que nos dieran un descuento en el desayuno y pues eso tomamos. No quisimos seguir teniendo más problemas porque no fue lo que planeamos, mejor decidimos gozar nuestra estancia en San José Costa Rica y disfrutar de sus alrededores. Asegúrense de verificar y confirmar directamente con el hotel antes de llegar para evitar contratiempos. Lección aprendida!! "

"Clean rooms"

"This place is horrible and has no customer service! Would not recommend this place to anyone. I fell and nobody said sorry asked if I was ok or offered a dr. I was told a manager would talk with me today at 10 then they are in meetings all day. Now they have to send in a request for possibly gettin their insurance to go to the dr. That should have been offered at the time of the fall not the next day when I have to catch a flight"

"Perfect location "

"Pool was closed"

"The stay was great! The location is very central, there are many options for food and shopping (Multiplaza Mall) nearby within easy walking distance. Due to some inexplicable noise from below I had to change rooms. The first room was very nice with a desk and sofa, but the replacement room had no desk for working at. But I did appreciate the flexibility of the team to offer me another room! I highly recommend this hotel and will stay there again on my next visit to Escazu!"

"Excellent as always. Make sure you ask for a room with workspace if you need it - some of the smaller rooms don’t have desks."

"Clean property and welcoming staff. "