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"A profound establishment that had me transported seamlessly into a world I have never experienced and was highly impressed. The staff I hold in the upmost regard. Exceptional in every aspect and there for your every request, of which, we had none."

"Great location and the rooms are big and clean. Would definitely recommend this hotel."

"Hotel was lovely, staff were friendly and accommodating. Will definitely stay again"

"Great breakfast with good variety. Super nice staff! Room was very nice and they gave us water bottles in the fridge every day. A great place to stay if you want to be just outside of Chiang Mai but still really close to all the markets and anything else you would want to walk to. "

"Perfection"

"Dear friends The joy of my first trip to Chiang Mai is still there, but it's already been almost a month. I'm a team leader in a service industry. I was already looking forward to Shangri-La's strict service because I had experience using Cebu Shangri-La, but the Shangri-La I felt this time was the best. The kindness and consideration of Ms. Piano, the lobby, and the front staff, who were lounge duty, touched me as well and made me feel all comfortable in the hotel. Everyone in my team listens to my love and praise in Chiang Mai and everyone is preparing for the trip to Chiang Mai. Shangri-La was the best and the most meaningful place in Chiang Mai. Thank you again for my daughter's dainty birthday cake and all the moments that gave her joy. Even if I visit Chiang Mai again, I will definitely choose Shangri-La. Thank you."

"I really enjoyed the staff as they came and fixed our toilet quickly and always gave us clean bath towels as requested. Great customer service!"

"Excellent of everything we enjoyed it very much 😊"

"Love the location and the service of this hotel. The only thing that I didn’t think was that great was the breakfast. But you’re city center and there are tons of options nearby to choose from "