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Hotel Primera

2.5 star property
Travelers can unwind by the inviting outdoor pool or browse the on-site designer boutiques, while enjoying efficient service from arrival through departure

Choose dates to view prices

Hotel Primera, in a bustling shopping district, offers a retreat with an outdoor pool, designer stores on-site, and a business center. Free WiFi and express check-out give guests more time to enjoy their stay.

Reviews

3.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Primera have a pool?

Yes, this property has an outdoor pool.

Is Hotel Primera pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Primera?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Primera?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Primera located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Las Americas Premium Outlets and San Ysidro Border Crossing. Tijuana Customs - Garita El Chaparral and Tijuana Wax Museum are also within 2 mi (3 km). Beyer Blvd Trolley Station is 21 minutes by foot and San Ysidro Transit Center Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

3.4

3.4

Cleanliness

3.0

Amenities

4.2

Staff & service

3.2

Property conditions & facilities
Rating 10 - Excellent. 45 out of 607 reviews
Rating 8 - Good. 21 out of 607 reviews
Rating 6 - Okay. 39 out of 607 reviews
Rating 4 - Poor. 73 out of 607 reviews
Rating 2 - Terrible. 429 out of 607 reviews

Reviews

Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Bad place to stay
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of noise and people drinking beer
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

PHILIP

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is horrible. coackroaches everywhere in the beds gross
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, room comfort
It is what it is. Staff was nice at check in. You get what you paid for which was a cheap hotel. Bathroom looks runned down and could use a fix up.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe Expedia has the place as a Hotel. I will never book through Expedia again.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was extremely bad even for a cheap motel, ut should not be allowed to operate. Homeless live in halls
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs to be demolish and rebuild it is dirty.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Milton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should he close Down . Room was super dirty and toilet was overflowing with feces.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, property conditions & facilities, room comfort
We booked room because we had a early flight out of CBX crossing so it was idea because of location to CBX. The room was in awful condition, walls were dirty and had unfinished patches, restroom had no working light and toilet was running all night.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Luis Alberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back
Verified

2/10 Terrible

Maria Fernanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property shouldn’t even be running, mattress and sheets were completely disgusting. Place full of homeless people, felt super unsafe
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Analilia

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely nothing.
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

ARNOLD

Disliked: Cleanliness, staff & service
Front desk receptionist was awful rude….
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not be listed on any travel site, as it is not a a place where any normal person can stay. Rather, it is a hotel for prostitution and other illegal activities. We saw disturbing things during the first 30 minutes of checking in so we left. It was not safe to stay there.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the dirtiest place to live a lot of cockroaches not feeling safe didn’t sleep at all and……… not recommended at all for any one at any time
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked out five minutes after checking in. The most unclean, unsafe place I’ve ever seen. Expedia won’t do anything to help you get your money back, so PLEASE don’t risk staying here!
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found cigarette butts everywhere. Housekeeping nowhere to be found
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should not be listed.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was horrible. The room was not clean. There were a lot of people using drugs. The smell was horrible.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a last minute hotel for one night that was close to the airport so I booked a room here. Walked into the room and immediately walked out, gave back the keys and said no way in hell would I stay here. This place was disgusting. I’m surprised this place hasn’t been shut down. I don’t recommend staying here whatsoever. Don’t sacrifice price for quality.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is the worst hotel i have stay… room were filthy.. roaches .. the bathroom lights dint work.. foul odor in the rooms.. left the place felt unsafe..people outside staring at you…
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful!! Super rundown, spider webs, holes on doors and walls, graffiti thru out the room, busted furniture. Seriously the worst by far place i have booked. I was there 3 hours and decided to leave, thats how awful this was.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Marco Antonio Perez

Disliked: Staff & service, amenities, property conditions & facilities
Poor conditions inside and outside. No towels, no internet, drug dealers around.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Cheryl

Disliked: Cleanliness
Did not stay room smelled terrible they said no other rooms available never questioned me about smell so they knew.
Stayed 3 nights in Jul 2022