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"pretty average "

"Excellent location for those going to Universal. Bonus ferry to the Aquarium!"

"Beautiful hotel, elegant and well thought through from the free shuttle to downtown and from the train station to the convenience store on the main floor. We stayed in a triple room and had lots of space. One of the elevators was glass giving you an incredible view of the harbour. Pillows were a bit odd but you can ask for a softer set. Kettle and AC in every room. We loved it! Stay here for sure."

"We had a great stay at Hotel Universal Port. The hotel was very nice, clean, and exactly what you’d expect from a well-run theme park hotel. The staff were friendly and welcoming, and the rooms were well-kept and comfortable. Amenities were a bit limited, but that’s understandable given the location and the high number of guests. One feature we really appreciated was the luggage storage—being able to store our bags after checkout for free was a big plus. There is a ¥100 deposit, but it’s returned when you bring back the key. We also enjoyed how close the hotel is to the ferry, which made our trip to the Osaka Aquarium much faster and more enjoyable compared to taking the train. While there is a short walk to Universal Studios and the nearby shops, it’s very manageable and actually helps keep the hotel area quieter despite being so close to the park. Overall, a very convenient and comfortable stay, and we would definitely consider staying here again."

"Staff was very helpful. More than adequate laundry facilities. Convenient location. "

"It was for an emergency. We lost our tran and had to stay last min. It’s not bad just know very small with individual beds "

"Big clean room. Great pillows for a change. Reasonably good buffet breakfast selection."

"Staff were lovely and facilities nice and new. The only complaint is that I loathe paying extra for facilities and charging extra for the pool (equivalent of $35 NZD per person) is not ideal in my view. Hotels.com should also make this clear on the website as this was not clearly noted on the booking page."

"Nice. Just a room. Bigger than average so that was nice. Nothing special"