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"A very nice hotel great spa Staff very helpfull "

"Good"

"very good hotel best service i will back again"

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"We had an excellent experience. The property and the setting are amazing. The staff provided exceptional service. The food was delicious. I will definitely return to this magical place. Thank you very much Zornitza Family Estate! "

"Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂 "

"Highly recommend "

"Clean rooms and spa, Friendly staff."

"I wouldnt rate this a 4* hotel. the biggest gap was not having any Tea/Coffee making facilities in the room. We did ask for a kettle, which they provided, but we had to supply our own tea bags and buy milk locally. Location wise this hotel is perfect. Its at the top of the main village, and you can be in the Main Street in less than a minute."