Zona do Boqueirao, sn, Santa Cruz das Flores, Azores, 9970-390
Getting around
Flores Island (FLW) - 2 min drive
Restaurants
Fora d'Horas - 15 min walk
Lucino's Bar - 18 min walk
Cana roca - 17 min drive
Cafetaria e Restaurante Macau - 6 min walk
Restaurante Rainha dos Bifes - 19 min walk
About this property
Inatel Flores Hotel
Upscale eco-certified hotel on the waterfront
You can look forward to a free breakfast buffet, a terrace, and a garden at Inatel Flores Hotel. The on-site Mediterranean cuisine restaurant, Restaurante Inatel, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like sailing and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Other perks include:
An outdoor pool
Free self parking
Bike rentals, express check-in, and a 24-hour front desk
Smoke-free premises, a billiards/pool table, and 1 meeting room
Room features
All guestrooms at Inatel Flores Hotel offer thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with bathtubs and showers
TVs with cable channels
Balconies, daily housekeeping, and desks
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
More
1 building
2 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bathtub
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property is closed between May 6 and September 1.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 34.38 per night
Property payment types
Important information
Optional extras
Rollaway bed fee: EUR 34.38 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
INATEL Flores
INATEL Flores Hotel
INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Santa Cruz Das Flores
INATEL Flores
Inatel Flores Hotel Hotel
Inatel Flores Hotel Santa Cruz das Flores
Inatel Flores Hotel Hotel Santa Cruz das Flores
Frequently asked questions
Does Inatel Flores Hotel have a pool?
Yes, this property has an outdoor pool.
Is Inatel Flores Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Inatel Flores Hotel?
Self parking is free at this property.
What time is check-in at Inatel Flores Hotel?
Check-in start time: 4 PM; Check-in end time: midnight.
What time is check-out at Inatel Flores Hotel?
Check-out is at noon.
Where is Inatel Flores Hotel located?
Situated on the waterfront, this hotel is 8 mi (12.9 km) from Reserva Florestal Natural das Caldeiras Funda e Rasa.
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Inatel Flores Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 32 out of 68 reviews
10 - Excellent
32
Rating 8 - Good. 26 out of 68 reviews
8 - Good
26
Rating 6 - Okay. 6 out of 68 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 68 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 68 reviews
2 - Terrible
2
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Perfect stopping point after a long day of travel
Patrick
Stayed 1 night in Oct 2024
10/10
We loved the pool and easy access to natural swimming pools in the ocean. Good restaurant.
Harriet
Stayed 3 nights in Sep 2024
8/10
Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
Natasha
Stayed 3 nights in Sep 2023
8/10
Great location facing the ocean, not far from the little town but sadly it is in need of some repairs. Great breakfast options.
N
Stayed 2 nights in Jun 2024
8/10
The place is a bit old yet mostly renovated. The service was good, the room was good with a nice view, and there was a good breakfast.
It lacks any character to make you feel you are on this unique island.
Noam
Stayed 1 night in Jul 2024
10/10
Amazing view
Tatyana
Stayed 1 night in Nov 2023
10/10
Friendly helpful staff
Manuel
Stayed 1 night in Aug 2024
8/10
hotel was nice and it had parking which was a plus. Very convenient location. Well kept up and very clean.
Kathleen
Stayed 2 nights in Jun 2023
10/10
A small hotel with the best views and wonderful friendly staff. I highly recommend.
Deborah
Stayed 3 nights in Aug 2022
6/10
Needs a refurbishment
Lars
Stayed 3 nights in Oct 2023
8/10
The situation was unique.
Guy
Stayed 4 nights in Sep 2023
6/10
Property was very nice, clean, decent restaurant, front desk staff was not helpful and not friendly. We didn’t book a tour in advance. She tried a couple of people but they were booked. However, there are other options in the area including boat tours which we would have loved and she didn’t bother to look anything up for us. Not very tourist friendly.
Cidalia
Stayed 1 night in Jun 2024
10/10
The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
Deborah
Stayed 1 night in Aug 2022
4/10
Water damage on the walls, air conditioner does not allow you to go below 23C. Electrical fixture pulled out of wall and sitting on floor with cables exposed. Water damage on wood floors. Floors worn. Smell of mold. Visible mold in shower. Breakfast goes from 8-11 am, out of freshly sliced fruit by 9 am. Disappointed in hotel. This island is beautiful, this hotel was a disappointment. It was a beautiful location and if you have a water view amazing. It is just obvious that upkeep/update of the hotel is needed.
Suggest eating at local restaurants which are wonderful.
Patricia
Stayed 3 nights in May 2024
8/10
Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
Hilary
Stayed 5 nights in May 2023
10/10
Ich vermute, eines der besten Hotels auf Flores. Mir hat es an nichts gefehlt , war sehr zufrieden.
Markus
Stayed 2 nights in Oct 2024
10/10
Chambre spacieuse, confortable et vue inavouable sur l'océan et la côte
Verified traveler
Stayed 3 nights in Sep 2024
8/10
Hôtel très confortable et les quelques longueurs de piscine nous on fait beaucoup de bien après une journée de trail. Faisable sans voiture si, par exemple, vous partez le lendemain : comptez 15 minutes à pieds pour vous rendre en ville, 10 minutes max pour être dans l’aéroport.
Mathieu
Stayed 1 night in Sep 2024
10/10
Localização excelente, em cima do mar. Muito perto de piscinas balneares.
Os quartos são modernos.
Ana
Stayed 7 nights in Aug 2024
10/10
Bel hotel au haut d"une falaise avec piscine et chambre vue sur mer.
Bon petit déjeuner.
Bon restaurant pour y dîner.
Le bon point pratique : hotel accessible à pied depuis l'aéroport (5 min) et pour autant pas du tout gêné par le bruit.
Point faible : faut compter 20 minutes à pied pour rejoindre le centre ville où l'on peut retrouver des restaurants.
FREDERIC
Stayed 3 nights in Jul 2024
10/10
Buena ubicación y excelentes vistas
Sandra
Stayed 1 night in Jul 2024
8/10
Hotel tres bien placé, moderne, magnifique vue, piscine agreable aussi, diner au restaurant tres bon, un peu vieillissant, mériterait une petite rénovation
Muriel
Stayed 4 nights in Jul 2024
8/10
Mario
Stayed 2 nights in Jul 2024
10/10
Vriendelijke ontvangst, mooie kamer mer oceanview (absolute aanrader) met zicht op Corvo. Heerlijk ontbijt, verse jus d’orange, eitje, vers fruit, yoghurt. Aanrader is ook wel om diner (half board) te boeken. Na terugkeer van hike is t ook heerlijk om even een duik in t zwembad te nemen, ligbedden aanwezig. Ook twee piscinas naturais in directe nabijheid. Kortom, een heerlijk verblijf in dit hotel, aanrader!
Theo
Stayed 2 nights in Jul 2024
2/10
This hotel is tired. It’s need some serious renovations. Restaurant food is mediocre. However AC stopped working on the entire side of the hotel during our stay. We went from an ocean view with a balcony view to a city view with no balcony and zero compensation. It took almost two hours for them to move us to a new room.