Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive
Restaurants
McDonald's - 3 min walk
Mariannes Ice Cream - 5 min walk
Jack in the Box - 11 min walk
Starbucks - 9 min walk
Taqueria Los Pericos - 14 min walk
About this property
Best Western Inn
Hotel near Santa Cruz Beach Boardwalk
Free continental breakfast, a gym, and a business center are just a few of the amenities provided at Best Western Inn. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
Multilingual staff, a water dispenser, and free newspapers
Luggage storage, a vending machine, and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Best Western Inn have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
Partially open bathrooms with shower/tub combinations and free toiletries
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Partially-open bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Children under 14 years old are not allowed in the fitness facility without adult supervision
Property is also known as
Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz
Frequently asked questions
Is Best Western Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Inn?
Self parking is free at this property.
What time is check-in at Best Western Inn?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Best Western Inn?
Check-out is at 11 AM.
Where is Best Western Inn located?
Located in Westside Santa Cruz, this hotel is steps from Ocean Street, and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 1 mi (2 km).
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Best Western Inn Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 342 out of 993 reviews
10 - Excellent
342
Rating 8 - Good. 354 out of 993 reviews
8 - Good
354
Rating 6 - Okay. 189 out of 993 reviews
6 - Okay
189
Rating 4 - Poor. 56 out of 993 reviews
4 - Poor
56
Rating 2 - Terrible. 52 out of 993 reviews
2 - Terrible
52
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10
Professional staff
Very helpful in answering my questions
Clean rooms and comfortable bedding
Hector
Stayed 1 night in Apr 2025
10/10
Room was newly remodeled and it was nice. Breakfast options were decent. Staff was also friendly.
Lianne
Stayed 1 night in Apr 2025
8/10
Close to UCSC
Virginia
Stayed 1 night in Apr 2025
4/10
Property not very clean; very noisy
April
Stayed 2 nights in Apr 2025
8/10
The accommodation was OK but not up to the standard we expected of Best Western.
Prasad
Stayed 1 night in Apr 2025
10/10
My stay was good. Nothing to complain about the room. The only thing
Alejandro
Stayed 2 nights in Mar 2025
8/10
Goof
James
Stayed 1 night in Apr 2025
10/10
Near the airport and clean. Would stay here again.
Laura
Stayed 1 night in Nov 2024
10/10
Very clean and comfortable. Our room was spacious with jet tub. Location was also a plus. Good breakfast. Would book again
Ruben
Stayed 2 nights in Jan 2025
8/10
My stay in Best Western was good.
Mario
Stayed 3 nights in Nov 2024
8/10
We arrived Friday night & left Sunday morning. My husband woke up sick Saturday so our plans changed. I ended up shopping at Target & the Mall while he slept. The BW staff were understanding & gave us extra items we needed. Would highly recommend & we will be back.
Billiejean
Stayed 2 nights in Feb 2025
10/10
Friendly staff, clean rooms
Peter
Stayed 1 night in Sep 2024
2/10
Stayed here last night, I will never be returning. Awful experience, rude staff and so loud you could hear everything, especially when anyone walked or knocked on a neighboring door. The area is filled with homeless people, I would not recommend this area, or this property. When I told them about my experience, they were completely dismissive and lied about their cancellation policy (I wanted to cancel my second night there so it went to waste). Save your money, go next door, or really anywhere else.
Wendy
6/10
Location good
Susan
Stayed 3 nights in Sep 2024
10/10
it was good, we stay here often.
Martin
Stayed 1 night in Aug 2024
10/10
Great location and close to tourist destinations!
Maria Victoria
Stayed 1 night in Feb 2023
10/10
The property was easy to get to and parking was abundant.
Eugene
Stayed 1 night in Jul 2024
8/10
Staff was very helpful with everything
Brad
Stayed 3 nights in Jul 2024
10/10
Great place
Macaria
Stayed 1 night in Sep 2023
10/10
Easy access to FWY. 2 left hand turns and on the 101South
Mayo
Stayed 1 night in Oct 2024
10/10
Super friendly and helpful staff! Budget friendly place to stay that is comfortable and clean! We will definitely return!
Reginald
Stayed 1 night in May 2024
10/10
Was clean
Nestor
Stayed 1 night in Sep 2024
10/10
Exactly what was needed on a late night in Santa Cruz. Clean, comfortable, could be a bit quieter. If you're a light sleeper, bring earplugs. There is a lot of road noise until late in the evening.
Jeffrey
Stayed 1 night in Nov 2024
4/10
Super noisy area neighbors were up all night power went out because the breaker tripped and they couldn’t find the breaker no Internet
Raul
Stayed 1 night in Jan 2025
10/10
It was cozy and quiet, what we needed for our stay.