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Aparthotel

Urban Suites Apart Hotel

3.0 star property

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Photo gallery for Urban Suites Apart Hotel

Standard Suite, 1 Queen Bed, Accessible | Living room | Flat-screen TV, Netflix, pay movies
BBQ/picnic area
Interior
Interior
Frette Italian sheets, premium bedding, down comforters, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Pet friendly
  • Pool
  • Kitchen
  • Barbecue grill

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Suite, 1 Queen Bed, Accessible

Standard Suite, 1 Queen Bed, Accessible | City view

Standard Suite, 1 Queen Bed, Accessible

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | Frette Italian sheets, premium bedding, down comforters, minibar

Family Apartment

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Sofa Beds

View all photos for Superior Suite, City View, Tower

Frette Italian sheets, premium bedding, down comforters, minibar

Superior Suite, City View, Tower

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Flat-screen TV, Netflix, pay movies

Deluxe Apartment

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

About the neighborhood

Map
Calle Don Bosco Edificio Altos Del Sur, Santa Cruz, SANTA CRUZ, 5913

What's nearby

  • Blacutt Square - 6 min walk - 0.6 km
  • Cine Center - 11 min walk - 1.0 km
  • Plaza 24 de Septiembre - 15 min walk - 1.3 km
  • Ventura Mall - 7 min drive - 6.3 km
  • Santa Cruz Zoo - 7 min drive - 6.3 km

Restaurants

  • ‪Chicken's Kingdom - ‬10 min walk
  • ‪Milanesa Don Bosco - ‬2 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Toby - ‬7 min walk
  • ‪Horno Caliente - ‬9 min walk

About this property

Urban Suites Apart Hotel

A fitness center, a sauna, and a rooftop terrace are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. A flat-screen TV with cable channels and Netflix provide a bit of entertainment, and guests will also find comforts like Frette Italian sheets and a pillow menu.
Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include minibars and air conditioning. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include a sauna and a fitness center.

Languages

English, Spanish

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Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • High chair

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Window screens

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Netflix
  • Pay movies

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a hospital

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Individual decor
  • Individual furnishings

Policies

Check-in

Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee

Check-out

Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Public bath
  • Sauna
  • Hot tub

Access methods

Access code, front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

URBAN SUITES Apartment Santa Cruz
URBAN SUITES Santa Cruz
URBAN SUITES
Urban Suites Apart Santa Cruz
Urban Suites Apart Hotel Aparthotel
Urban Suites Apart Hotel Santa Cruz
Urban Suites Apart Hotel Aparthotel Santa Cruz

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Urban Suites Apart Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Rosa Maria

Liked: Cleanliness, room comfort
Stayed 12 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr gut, vielen DAnk!
Stayed 1 night in Sep 2023

4/10 Poor

CLAUDIA

Stayed 2 nights in Sep 2022

2/10 Terrible

Rosmery

Stayed 1 night in May 2022

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación estandar amplia y bonita vista hacia parque. Buena relación precio-calidad.
Stayed 4 nights in May 2022

8/10 Good

Ysilda

Liked: Cleanliness, amenities, property conditions & facilities, communication
El baño muy pequeño o seas la ducha es incómoda
Stayed 2 nights in May 2022

10/10 Excellent

Mario

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great location , worth every penny !! Restaurant were fine as well ! Meatball offer was funny , Mikko
Stayed 9 nights in May 2020

2/10 Terrible

Alvaro, Panama

Disliked: Amenities
Una verguenza de establecimiento, estuve 1 hora esperando a que el guardia del hotel logre comunicarse con el administrador, porque no tenia ningun siatema para verificar mi codigo de reserva, encima no queria gasta su cresito para llamar y tuve que llamar de mi celular consumiendo mis datos de Panama, su sistema es manual, cuanso llega el huesped el portero tiwnw que llamar al administrador y si este no contesta o no esta disponible tienes que esperar hasta 1 hora como en mi caso. El asensor de la izquierda esta dañado, mientras esperaba bajo alguien a infirmar que wl asensor se habia parado en el piso 3, asi que solo queda subir oor el de la derecha. Es una verguenza que Expedia permita este tipo de hoteles en su plataforma, puedwn revisar mis registros de viajes y uso bastante esta app y nunca me paso algo asi. Si no era que le llame la atencion al portero y le llame mas de 20 veces, me.hubieran dejado afuera toda la noche. Verguenza de verdad.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Great value'......'...................................
Stayed 2 nights in Feb 2020

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

La verdad que el lugar es bonito ,cómodo y céntrico en la ciudad
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, super helpful. clean, straightforward service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

André

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

2/10 Terrible

Edvaldo jose

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto ! La amabilidad y la atención. Deberían mejorar el desayuno.
Stayed 2 nights in Sep 2019

8/10 Good

Ignacio

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Simpre muy atentos y dispuestos a ayudarnos. Excelente atención
Stayed 4 nights in Sep 2019

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service

Good vs Bad

It is a nice studio apartment in a good area although not centrally located. Everything looks good except for the shower which is tiny and makes showering difficult. The a/c in the bedroom didn’t cool so I called but they never fixed it.
Stayed 2 nights in Sep 2019

8/10 Good

Uliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo/beneficio

O hotel é limpo e moderno. O quarto é um apartamento bem decorado com sala, cozinha e quarto. As janelas são grandes e a cama do quarto é bastante confortável (a cozinha também é bem funcional, com cooktop, microondas, frigobar, talheres, panelas etc.). O café da manhã é servido no próprio quarto, porém com horário a partir das 8h. Senti falta de recepção 24h, porém sempre há um guarda 24h que cuida da entrada e saída dos hospedes. Um ponto bastante positivo é um mini mercado que fica na entrada do prédio, facilitando bastante a compra de itens básicos de alimentação/higiene
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay place horrible service does not comply with advertised terms
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019