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"The A/C did not work the whole stay. Aside from that, no complaints."

"Clean room"

"Friendly staff"

"Great staff"

"We had the best time here. The staff were all so friendly and welcoming. We enjoyed the shows, food, and the amenities. This was such a gorgeous location and I can honestly say we never ran out of things to do. Everyday was so much fun and such a unique experience. Thank you to the fabulous team that made this vacation so memorable. We definitely recommend this resort to anyone!"

"Didn't have enough bottled water "

"Great hotel — the breakfast is included! "

"Everything about my stay was absolutely amazing. The staff was superb and very attentive to all my needs. All of the food was absolutely delicious. My only suggestion would be to offer more seafood options."

"Beautiful property right on Playa Hermosa. Incredibly friendly and helpful staff. Our room was clean, spacious and a lovely view of the greenery surrounding the hotel and pool. There was some construction noise but we were there during the off season so not surprising. The hot tub was cool one evening but much warmer another. The area felt safe and calm. Expedia offered a 20% discount on a tour but the hotel only offered it for kayak/paddleboard rentals, a bit disappointing but the stay was otherwise fantastic. I would definitely return!"