Find all hotels by Accor Hotels in Santa Fe, TX

"Our room was nice and clean which is the most important thing to me, but there was an electrical issue with our bathroom light switch. I like that the property is gated at night, but in general it needs some TLC. The breakfast area is quite small and crowded. The pool area was very nice, but the hot tub (which looks like it's part of the same property) does not actually belong to the hotel, it belongs to the restaurant/bar next door, but allows the hotel patrons to have access to it, as well as people from the public. The hot tub was absolutely gross and dirty with things floating in it. People eating, drinking and smoking in the hot tub,"

"We were only there one night, as we were leaving on a cruise the next day. Hotel was very clean. The The desk person was very friendly and greeting. He also gave us directions to the port which made it much easier. We will absolutely be staying here again in the future."

"All was very good. However, breakfast was okay."

"Nicely designed room. Bathroom needs updating, but clean. The hotel itself was very nice. "

"Absolutely excellent property!! Loved the stay! So clean! So comfortable! Breakfast was fabulous!! Thanks to an amazing staff who made the stay wonderful! Looking forward to coming here again!"

"Everything"

"Clean room, clean property -minus the stairwells which were gross- friendly and helpful staff. Our one complaint is the horrible noise from the elevators that we listened to round the clock from the time we were checked in until we checked out. It’s constant - every time the elevator goes up or down it’s extremely loud in the room. We were comped a free breakfast because our room wasn’t ready at check-in. Not a huge deal and we appreciate the breakfast. We were also comped parking for the night because the elevator noise was so loud and rooms were sold out so we couldn’t switch rooms. Again, we appreciate the staff for taking care of us as best they could by comping our $35 parking and $50 breakfast - but here’s the issue: we know that Hilton knows how loud the elevators are because when we brought up the noise in our room the staff said “you must be by the elevators”. Do better Hilton! Fix the elevator noise… for $380 a night we deserve a quiet space to lay our heads. You can have the cleanest rooms and the most attentive, kind staff around - but if your guests can’t sleep at night from mechanical noises, then what’s the point?"

"Good breakfast and helpful staff."

"The beach was in walking distance which was nice. One of the ladies working helped us get detergent when we went to wash out laundry."