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Hotel Santa Cruz Punta Zicatela

2.0 star property
Hotel with an outdoor pool, a short walk to Zicatela Beach

Choose dates to view prices

Photo gallery for Hotel Santa Cruz Punta Zicatela

Terrace/patio
32-inch flat-screen TV with digital channels, TV
Reception
Economy Room | Free WiFi, bed sheets
32-inch flat-screen TV with digital channels, TV
Hotel Santa Cruz sits near Zicatela Beach, offering a sun-drenched escape with a welcoming outdoor pool. Guests connect easily with in-room WiFi, receive expert assistance with tour arrangements, and relax on comfortable outdoor furniture throughout the property.

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room

Economy Room | Free WiFi, bed sheets

Economy Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Digital channels
Daily housekeeping
Located on the top floor
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Escondido is home to Hotel Santa Cruz Punta Zicatela . The area's natural beauty can be seen at Zicatela Beach and Puerto Angelito Beach.
Visit our Puerto Escondido travel guideOpens in a new window
Map
Av. Alejandro Cárdenas 620, Brisas y Maldonado, Puerto Escondido, Oax., 70934

What's nearby

  • Zicatela Beach - 3 min walk - 0.3 km
  • Punta Zicatela - 17 min walk - 1.4 km
  • Commercial Walkway - 6 min drive - 3.7 km
  • Puerto Angelito Beach - 9 min drive - 5.2 km
  • Carrizalillo Beach - 9 min drive - 5.9 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 17 min drive

Restaurants

  • ‪Il Salento - ‬1 min walk
  • ‪Atarraya - ‬5 min walk
  • ‪Malagua - ‬2 min walk
  • ‪Chuchaqui - ‬1 min walk
  • ‪le Croissant - ‬1 min walk

About this property

Hotel Santa Cruz Punta Zicatela

Hotel near Zicatela Beach
Hotel Santa Cruz Punta Zicatela provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Tour/ticket assistance, outdoor furniture, and concierge services
  • ATM/banking services, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Hotel Santa Cruz Punta Zicatela include comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • 32-inch flat-screen TVs with digital channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number HSC2211185L0

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Santa Cruz Punta Zicatela
Hotel Santa Cruz Punta Zicatela
Hotel Santa Cruz Punta Zicatela Hotel
Hotel Santa Cruz Punta Zicatela Puerto Escondido
Hotel Santa Cruz Punta Zicatela Hotel Puerto Escondido

Frequently asked questions

Does Hotel Santa Cruz Punta Zicatela have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hotel Santa Cruz Punta Zicatela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Cruz Punta Zicatela ?

This hotel doesn't offer parking.

What time is check-in at Hotel Santa Cruz Punta Zicatela ?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Santa Cruz Punta Zicatela ?

Check-out is at noon.

Where is Hotel Santa Cruz Punta Zicatela located?

Situated in Puerto Escondido, this hotel is within 1 mi (2 km) of Zicatela Beach and Zicatela Market. Stone Arch of Zicatela and Punta Zicatela are also within 2 mi (3 km).

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Reviews

Hotel Santa Cruz Punta Zicatela Reviews

6.0

6.4

Cleanliness

7.0

Amenities

7.2

Staff & service

7.4

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 44 reviews
Rating 8 - Good. 8 out of 44 reviews
Rating 6 - Okay. 13 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 11 out of 44 reviews

Reviews

10/10 Excellent

Lilia itzelin

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo a gusto la estancia
Stayed 4 nights in Jul 2023

8/10 Good

Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lindo lugar y tranquilo
Stayed 7 nights in Nov 2023

6/10 Okay

HUGO

Liked: Cleanliness, staff & service
Está muy bien ubicada, en la zona de Punta Zicatela. Solo que la habitación que me dieron, el baño estaba muy pequeño. El aire acondicionado muy bien !!!
Stayed 1 night in Apr 2025

8/10 Good

Heberto

Liked: Staff & service, property conditions & facilities
This hotel is within ghost spots : dining , bars and beaches. Pleasant staying there!!!
Stayed 2 nights in May 2023

6/10 Okay

Miguel

El hotel bien ubicado, cerca de la playa y lugares en donde comer o beber algo para pasar un momento agradable. El personal muy amable. El agua de la alberca un tanto sucia que no se antojaba meterse.
Stayed 7 nights in Sep 2024

6/10 Okay

Libertad

Disliked: Staff & service, property conditions & facilities
Es pequeño lo necesario para pasar la noche solo que hay mucho ruido externo
Stayed 1 night in Dec 2024

2/10 Terrible

Victor Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Pesimo, si pueden evitenlo
Stayed 3 nights in Feb 2025

8/10 Good

RODRIGO RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, great staff, hotel was clean, near the beach, everything was great except for the fact that one night I woke up at 3 am and there was a couple making out and being loud, I couldn’t see much but that in particularly bother me, because they where in a public area.
Stayed 4 nights in Jul 2023

6/10 Okay

Israel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo que deben d exponer énfasis en servicios y la limpieza profunda. Sábanas manchadas
Stayed 2 nights in Sep 2024

4/10 Poor

Gustavo Eduardo Franco

Disliked: Property conditions & facilities
Xxxx
Stayed 4 nights in Jul 2024

8/10 Good

RODRIGO ISRAEL MARTINEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para estar cerca de Zicatela. Se fue la luz y agua un día. La habitación tiene lo necesario, solo en el baño es un poco incomodo usar el lavamanos ya que esta encima del depósito del agua del inodoro. En general esta bien para un par de días.
Stayed 2 nights in Dec 2023

2/10 Terrible

Oscar z

Disliked: Cleanliness, amenities, property conditions & facilities
Precio-calidad sucked Quite disgusting
Stayed 1 night in Sep 2024

6/10 Okay

LUIS

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Gracias

Servicio impersonal, detalles en el interior lo hicieron incómodo
Stayed 2 nights in Apr 2024

2/10 Terrible

Carlos

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
NO HAY AGUA CALIENTE NO HAY INTERNET SUSIAS COLCHAS SUCIAS CORTINAS

6/10 Okay

Javier

Liked: Cleanliness
Disliked: Property conditions & facilities
Me cambiaron la habitación que reservé y me dieron una sin aire acondicionado
Stayed 5 nights in Aug 2023

2/10 Terrible

mariana

Disliked: Cleanliness, staff & service, property conditions & facilities
Es muy diferente como se ve en las fotos en cómo en verdad es, se solicito la ayuda de asistencia expedía para no quedarnos en ese hotel no nos pudo ayudar y nos dijo que nos cobrarían la cancelación tardía al final solicitamos el cambio de noche en el hotel y no lo respeto el recepcionista, un trato horrible
Stayed 3 nights in Aug 2023

4/10 Poor

edna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones en muy buen estado Solo la alberca que está un poco sucia pero lo demás muy bien
Stayed 3 nights in Jan 2025

2/10 Terrible

Valeria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dieron otra habitación que no era, pedi en planta baja por mi abuelita y me dieron habitación 4 planta baja y al hacer chekin me la cambiaron a una en el segundo nivel, y mi abuelita tuvo que subir muchos escalones y dije que no la quería y el joven muy grosero me dijo que ni modo que era esa o me regresaba mi dinero y me llevara a mi abuelita de 85 años a otro hotel, eran la 2:00am
Stayed 1 night in Jan 2025

2/10 Terrible

cecilia

Stayed 4 nights in Jan 2025

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable la estancia, cuenta con todos los servicios, efectivamente el internet es malo intermitente y la alberca sin aseo por lo mismo no la utilicé, pero la ubicación excelente para pasarla bien en Punta Zicatela caminando por estar en la calle principal de esa zona, si vas con amigos muy buen lugar, limpio, aire acondicionado helado, estacionamiento en calle pero suele ser una zona tranquila, hay tienditas al lado, fue suficiente para descansar, el baño no es tan privado por ser una habitación pequeña pero en general la habitación buena.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2024

6/10 Okay

Diana Paola

Liked: Cleanliness, staff & service
El flujo del gu intermitente sin aviso y se le tenía que pedir a la recepciónista prender la bomba, deberían avisar antes o poner un horario y que en más de una ocasión la prendían y apagaban el agua sin avisar.
Stayed 3 nights in Oct 2024

2/10 Terrible

marina

How to start!! I wanted to take a hotel to take a break from traveling in an rv thought the panamerican, have a hot shower, some wifi to watch a movie and jump in a pool. The wifi didnt work inside or outside the room, the pool was disgustingly dirty with hair and oil, the outdoor shower wasn’t working either. The bathroom flooded so the floor was wet at all times. The hot shower didn’t work at all. The sink was on the toilet so it was gross to wash your teeth lining on the toilet and nowhere to put your toothbrush but there. the curtains where transparent so every light at night was in my face. The sheets were stain with dirt and blood. The bed cover was so thin that i was cold and i ask for one more cover and they didn’t want to give me extra. The stairs were always wet and dirty. The staff was not friendly or nice or helpful, grumpy faces at all times. When i see a four star hotel i expected much more. I would like my money back. DONT FALL ON THIS SCAM HOTEL!!!
Stayed 2 nights in Jul 2024